mediummultiple choiceObjective-mapped

A help desk technician receives a call from a user who received an email with an attachment labeled 'Invoice_2024.exe'. The user opened the attachment, but nothing appeared to happen. The email appeared to come from a known vendor, but the sender's email address contains misspellings. Which of the following BEST describes this type of attack, and what should the technician advise the user to do NEXT?

Question 1mediummultiple choice
Full question →

A help desk technician receives a call from a user who received an email with an attachment labeled 'Invoice_2024.exe'. The user opened the attachment, but nothing appeared to happen. The email appeared to come from a known vendor, but the sender's email address contains misspellings. Which of the following BEST describes this type of attack, and what should the technician advise the user to do NEXT?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Spear phishing – advise the user to delete the email and ignore it

Spear phishing is targeted, but the description (generic invoice, misspelled address) indicates a broader phishing attempt. Deleting the email is insufficient because the user already opened the attacker, so the system may be compromised.

B

Best answer

Phishing – advise the user to report the incident to the security team

This is a phishing attack involving a malicious attachment. The user should immediately report it so the security team can investigate and remediate any potential infection.

C

Distractor review

Vishing – advise the user to ignore the message since it is not a phone call

Vishing is voice phishing (phone calls). This attack arrived via email and used an executable attachment, so it is not vishing.

D

Distractor review

Pretexting – advise the user to forward the email to IT for verification

Pretexting involves creating a fabricated scenario to steal information, but the attack here relies on a malicious attachment, not on building a false pretext. Forwarding to IT may be part of reporting, but the best immediate action is to report to the security team, not just forward.

Common exam trap

Common exam trap: NAT rules depend on direction and matching traffic

NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.

Technical deep dive

How to think about this question

NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.

KKey Concepts to Remember

  • Static NAT maps one inside address to one outside address.
  • PAT allows many inside hosts to share one public address using ports.
  • Inside local and inside global describe the private and translated addresses.
  • NAT ACLs identify traffic for translation, not always security filtering.

TExam Day Tips

  • Identify inside and outside interfaces first.
  • Check whether the scenario needs static NAT, dynamic NAT or PAT.
  • Do not confuse NAT matching ACLs with normal packet-filtering intent.

Related practice questions

Related 220-1101 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

FAQ

Questions learners often ask

What does this 220-1101 question test?

Static NAT maps one inside address to one outside address.

What is the correct answer to this question?

The correct answer is: Phishing – advise the user to report the incident to the security team — The email is a phishing attempt, specifically using a malicious executable attachment. The user should report the incident to the security team so they can take appropriate action, such as scanning the workstation and blocking the sender. Simply deleting the email or ignoring it does not address the potential compromise. This is not vishing (voice), not pretexting (fabricated scenario), and not spear phishing (targeted) because the attack is generic (though it could be considered spear phishing if the vendor was specifically spoofed; however, the question emphasizes the attachment and generic phishing nature, so phishing is the broader correct category).

What should I do if I get this 220-1101 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

Discussion

Loading comments…

Sign in to join the discussion.