hardmultiple choiceObjective-mapped

A user reports that a custom line-of-business application fails to launch on Windows 10 Pro with the error 'This application could not be started. Application Error: 0xc0000142'. The application worked correctly on Windows 7. The technician has verified the application is compatible with Windows 10 per the vendor, and has run System File Checker (SFC) and Deployment Image Servicing and Management (DISM) with no issues found. The application requires administrative privileges and is already configured to 'Run as administrator' in the compatibility settings. Which of the following should the technician do NEXT?

Question 1hardmultiple choice
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A user reports that a custom line-of-business application fails to launch on Windows 10 Pro with the error 'This application could not be started. Application Error: 0xc0000142'. The application worked correctly on Windows 7. The technician has verified the application is compatible with Windows 10 per the vendor, and has run System File Checker (SFC) and Deployment Image Servicing and Management (DISM) with no issues found. The application requires administrative privileges and is already configured to 'Run as administrator' in the compatibility settings. Which of the following should the technician do NEXT?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Best answer

Enable the 'Run this program in compatibility mode for Windows 7' setting.

Compatibility mode for Windows 7 provides the application with the expected OS environment, often resolving initialization failures that occur due to OS version differences.

B

Distractor review

Disable the 'Run as administrator' setting to reduce permissions.

Disabling 'Run as administrator' is unlikely to help and may actually cause other issues if the application requires elevated privileges.

C

Distractor review

Re-register all DLL files associated with the application.

While re-registering DLLs can fix some loading errors, it is not the most appropriate first step given the application worked on Windows 7 and the error is likely due to OS compatibility.

D

Distractor review

Perform a clean boot to eliminate software conflicts.

A clean boot is a useful diagnostic step for identifying conflicting services, but compatibility mode is a more direct solution given the history of the application working on Windows 7.

Common exam trap

Common exam trap: authentication is not authorization

Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.

Technical deep dive

How to think about this question

This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.

KKey Concepts to Remember

  • Authentication checks who the user is.
  • Authorization controls what the user is allowed to do after login.
  • Privilege levels affect access to EXEC and configuration commands.
  • AAA, TACACS+ and RADIUS can separate login success from command access.

TExam Day Tips

  • Do not assume successful login means full administrative access.
  • Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
  • Separate login problems from permission problems before choosing the answer.

Related practice questions

Related 220-1101 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

FAQ

Questions learners often ask

What does this 220-1101 question test?

Authentication checks who the user is.

What is the correct answer to this question?

The correct answer is: Enable the 'Run this program in compatibility mode for Windows 7' setting. — The error 0xc0000142 typically indicates an application initialization failure often caused by a DLL mismatch or dependency issue when running on a newer OS. Since the application worked on Windows 7, enabling compatibility mode for Windows 7 can resolve many such issues by providing the expected OS environment. Compatibility mode does not conflict with 'Run as administrator' settings. Re-registering DLLs might help but is more specific, and a clean boot would be a broader troubleshooting step that should be attempted later if compatibility mode fails.

What should I do if I get this 220-1101 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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