hardmultiple choiceObjective-mapped

A user reports that a custom database application on Windows 10 displays an error 'Cannot connect to database. Error: 0x80004005 Unspecified error' every time they try to run a complex report. Other users on the same network can run the report successfully. The technician has verified the application's firewall rules are correct and reinstalled the application. Which step should the technician take NEXT?

Question 1hardmultiple choice
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A user reports that a custom database application on Windows 10 displays an error 'Cannot connect to database. Error: 0x80004005 Unspecified error' every time they try to run a complex report. Other users on the same network can run the report successfully. The technician has verified the application's firewall rules are correct and reinstalled the application. Which step should the technician take NEXT?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Run the application as an administrator to ensure it has necessary permissions

While permissions could be an issue, the error is more specific to database connectivity. Running as admin might not resolve the underlying COM error, and checking logs is a better next step.

B

Best answer

Check the Windows Application event logs for detailed error information

The event logs often contain additional details about COM errors, such as the specific component that failed, allowing the technician to target the fix (e.g., re-register a DLL or repair database client components).

C

Distractor review

Disable the Windows Firewall entirely and test the report generation

Firewall rules were already verified, and disabling the firewall unnecessarily would expose the system to security risks. This is not a productive next step.

D

Distractor review

Perform a clean boot to eliminate any third-party software conflicts

A clean boot is useful for general conflicts, but since the issue is specific to one user and the application reinstall didn't help, the event logs should be checked first for a more targeted approach.

Common exam trap

Common exam trap: NAT rules depend on direction and matching traffic

NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.

Technical deep dive

How to think about this question

NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.

KKey Concepts to Remember

  • Static NAT maps one inside address to one outside address.
  • PAT allows many inside hosts to share one public address using ports.
  • Inside local and inside global describe the private and translated addresses.
  • NAT ACLs identify traffic for translation, not always security filtering.

TExam Day Tips

  • Identify inside and outside interfaces first.
  • Check whether the scenario needs static NAT, dynamic NAT or PAT.
  • Do not confuse NAT matching ACLs with normal packet-filtering intent.

Related practice questions

Related 220-1101 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A user reports intermittent network connectivity on a desktop computer. The technician observes that the Ethernet link light on the NIC turns off for a few seconds and then turns back on. The cable passes a wiremap test, the switch port is verified good with another device, and the NIC driver is updated. The issue occurs more frequently when the computer's case fan runs at high speed. Which of the following is the MOST likely cause?

Question 2

A workstation is unable to connect to the internet. The technician runs the 'ipconfig' command and sees the IPv4 address is 169.254.15.200 with a subnet mask of 255.255.0.0. The workstation can ping other devices on the local subnet but cannot ping the default gateway or any external addresses. Which TWO actions should the technician take to resolve this issue? (Select two.)

Question 3

A workstation is connected to a managed switch. It obtains a valid IP address (192.168.10.50) from the DHCP server, but it cannot ping the default gateway (192.168.10.1). The link light on both the workstation NIC and the switch port are solid green. Other workstations on the same switch CAN ping the default gateway successfully. The technician accesses the switch management interface and finds that the workstation's port is configured as an access port on VLAN 10. The default gateway is located on VLAN 20. An inter-VLAN router is configured but not explicitly allowing VLAN 10 access to VLAN 20. Which of the following is the MOST likely cause of the problem?

Question 4

A company develops a web application that relies on a custom library available only for a specific Linux distribution. They want to deploy the application in the cloud with minimal administrative overhead, but they need full control over the software stack, including the ability to install the custom library and configure the web server. Which cloud service model BEST meets these requirements?

Question 5

A company has a legacy virtual machine running on a deprecated hypervisor (Hyper-V). They want to migrate this VM to a new hypervisor (VMware vSphere) hosted in a private cloud while preserving the VM's configuration, installed applications, and data. The migration must be performed with minimal downtime. Which of the following methods is MOST appropriate?

Question 6

A company hosts a critical database on a virtual machine in a public cloud. The database requires persistent storage that must be retained even if the VM is terminated. The storage must also be accessible from multiple VMs simultaneously for a future high-availability configuration. Which type of cloud storage BEST meets these requirements?

FAQ

Questions learners often ask

What does this 220-1101 question test?

Static NAT maps one inside address to one outside address.

What is the correct answer to this question?

The correct answer is: Check the Windows Application event logs for detailed error information — Error 0x80004005 is a generic COM error often related to permission issues or missing database drivers. Since the application reinstall and firewall checks did not resolve it, the technician should check the Windows Application event logs for more specific error messages that can pinpoint the exact failure, such as a missing ODBC driver or registry permission.

What should I do if I get this 220-1101 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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