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220-1102 Operating Systems Practice Question

A technician needs to verify that a Windows 10 system has the latest security updates installed. Which built-in tool should the technician use?

⚠ Common exam trap

Many exam-takers confuse System Information (msinfo32) with Windows Update because both can show system version details, but only Windows Update actively checks for and installs security patches.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Windows Update

Windows Update is the built-in tool in Windows 10 specifically designed to check for, download, and install the latest security updates and patches from Microsoft. It connects to the Microsoft Update servers via HTTPS and manages update installation, ensuring the system is current with security fixes. The technician can access it via Settings > Update & Security > Windows Update or by running the 'wuauclt' command.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Device Manager

    Why it's wrong here

    Device Manager is the graphical utility for viewing and controlling hardware devices and their drivers, not for operating system patch management. While a vendor may release a security-critical driver update, Device Manager cannot check for Windows security updates such as monthly cumulative patches or .NET fixes. It has no connection to the Windows Update service, so it cannot verify whether the operating system is current.

  • ✓

    Windows Update

    Why this is correct

    To verify that a Windows 10 system has the latest security updates, the canonical tool is Windows Update, found under Settings > Update & Security > Windows Update. Clicking 'Check for updates' queries the Windows Update service (or WSUS/SCCM in enterprise environments) and applies any missing patches. The 'Update history' page confirms which KBs, including security updates, have been successfully installed, making it the authoritative interface for this task.

  • ✗

    System Information

    Why it's wrong here

    System Information (msinfo32.exe) provides a read-only snapshot of hardware resources, installed software, and current operating system version. It does list installed updates as a set of 'Hotfixes' in the System Summary, showing KB numbers that reveal which patches are present, but it cannot initiate a scan or download new security updates. For determining whether the latest updates are installed, this tool only gives a historical record, not a verification of currency.

  • ✗

    Disk Cleanup

    Why it's wrong here

    Disk Cleanup frees storage by deleting temporary internet files, recycle bin contents, and Windows Update cache, which can remove old installation files. It is a maintenance utility, not an update manager, and it has no mechanism to interrogate the update service for pending security patches. In contrast, its sibling 'Windows Update Cleanup' can delete superseded update binaries, but that process happens after updates are installed, so it cannot verify the system is up to date.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.