220-1102 Practice Question: A technician is troubleshooting a legacy 32-bit…

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

Answer analysis

Why the other options are wrong

Understanding why incorrect options are tempting is as important as knowing the correct answer.

• ✗

  The Visual C++ Redistributable package for x86 must be installed from the SysWOW64 folder

  The redistributable packages install to the appropriate folders automatically; manually installing from a specific folder is not required.

• ✗

  The system PATH variable contains a reference to a 64-bit directory before the SysWOW64 directory

  While PATH order can affect DLL loading, the error message points to a specific path (System32), not a path search order issue.

• ✗

  The application requires Windows 7 compatibility mode to use the correct DLL folder

  Compatibility mode changes system behaviour but does not fix the fundamental DLL bitness mismatch.

Technical deep dive

How to think about this question

The core concept being tested here is the handling of 32-bit applications and their dependencies on a 64-bit Windows operating system, specifically concerning Dynamic Link Libraries (DLLs). Windows-on-Windows 64-bit (WOW64) is a subsystem that allows 32-bit applications to run seamlessly on 64-bit Windows. A critical part of WOW64's functionality is file system redirection and registry redirection. When a 32-bit application attempts to access the `C:\Windows\System32` directory, WOW64 transparently redirects these requests to `C:\Windows\SysWOW64`, which contains the 32-bit versions of system DLLs. Conversely, `C:\Windows\System32` on a 64-bit system contains the 64-bit versions of these DLLs. The error message 'The ordinal 1234 could not be located in the dynamic link library C:\Windows\System32\msvcr100.dll' explicitly states that the application is looking for `msvcr100.dll` within the `System32` folder. This indicates that, for some reason, the WOW64 redirection is not occurring, or the application is explicitly trying to load the 64-bit version of the DLL. Since the application is 32-bit, it requires the 32-bit version of `msvcr100.dll`, which resides in `SysWOW64`. The ordinal not found error suggests that the 64-bit DLL (from `System32`) either does not contain the specific function (ordinal 1234) that the 32-bit application expects, or the function signature is incompatible. Installing both x86 and x64 redistributables ensures that both versions of the DLL are present on the system, but the problem lies in the application attempting to load the incorrect bitness version. Therefore, the most likely cause is the application trying to load the 64-bit `msvcr100.dll` instead of its 32-bit counterpart.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

FAQ

Questions learners often ask

Keep practising

More 220-1102 practice questions

• →A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
• →A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
• →A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
• →A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
• →A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
• →A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…