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220-1102 Practice Question: A user complains that their Mac running macOS Big…

A user complains that their Mac running macOS Big Sur suddenly shows a message 'Your system has run out of application memory' and applications crash frequently. Activity Monitor shows high memory pressure. What is the most effective built-in tool to diagnose the cause?

⚠ Common exam trap

CompTIA often tests whether candidates confuse 'Console' (log viewer) with 'Activity Monitor' (performance monitor), assuming that error messages logged in Console would be the primary diagnostic tool for a memory issue.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

Activity Monitor

Activity Monitor is the correct tool because it provides real-time metrics on memory pressure, including the 'Memory Pressure' graph, which indicates whether the system is efficiently using memory or thrashing. High memory pressure, combined with the 'Your system has run out of application memory' alert, points to excessive memory usage or a memory leak, which Activity Monitor can pinpoint by sorting processes by memory consumption.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Console

    Why it's wrong here

    Console aggregates system and application log messages, which record events after they occur rather than live memory consumption per process. It is tempting for crash diagnosis, but identifying which process is exhausting memory needs Activity Monitor's real-time memory columns.

  • ✗

    Disk Utility

    Why it's wrong here

    Disk Utility verifies and repairs volumes and partitions; it reports nothing about per-process memory consumption. It is tempting because it is the go-to built-in for storage faults, but diagnosing memory pressure requires inspecting individual processes and their footprint in Activity Monitor.

  • ✓

    Activity Monitor

    Why this is correct

    Activity Monitor's Memory tab exposes memory pressure and per-process footprints, letting the technician identify which app or process is consuming RAM and causing the crashes. This directly satisfies the need to diagnose the cause of the 'out of application memory' error on macOS Big Sur.

  • ✗

    System Information

    Why it's wrong here

    System Information reports hardware, software and configuration details, not runtime resource usage. It is tempting when gathering machine specifications, but it cannot show which process is consuming memory, so Activity Monitor remains the tool for diagnosing memory pressure.

Quick reference

Access Control Model Comparison

ModelAcronymWho Controls Access?Best For
Discretionary Access ControlDACResource ownerSmall teams, file shares
Mandatory Access ControlMACSystem / security labelsClassified govt / military
Role-Based Access ControlRBACAdministrator (via roles)Enterprise environments
Attribute-Based Access ControlABACPolicy engine (user + resource attributes)Fine-grained, dynamic policies
Rule-Based Access ControlRuBACSystem rules / ACLsFirewall rules, network ACLs

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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