220-1102 Practice Question: Password managers encrypt credential databases.
A technician is supporting a shared training-room workstation. The immediate goal is to store unique complex passwords securely. Which tool, control, or procedure is the best fit?
⚠ Common exam trap
Test-takers frequently confuse password storage with account management tools like Local Users and Groups, or mistakenly think System Restore or Event Viewer can somehow secure passwords, when only a dedicated password manager provides encrypted storage and generation of unique credentials.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
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password manager
A password manager securely stores unique complex passwords in an encrypted vault, requiring only a single master password for access. This directly meets the goal of securely managing multiple strong credentials for a shared workstation without relying on weak or reused passwords.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
password manager
Why this is correct
A password manager generates and stores unique complex passwords in an encrypted vault, satisfying the constraint of secure centralised storage for a shared workstation where users must not reuse or memorise credentials. It enforces per-site randomness and protects the vault with a single master password or biometric authentication, preventing credential theft from local browser storage or keyloggers.
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System Restore
Why it's wrong here
System Restore creates volume snapshot-based restore points that revert Windows system files, registry keys, and installed program state to a prior point in time. Although it can roll back unintended system changes, it has no mechanism for generating, encrypting, or centrally managing per-site credentials, and it would not prevent password reuse or protect against keyloggers or browser credential theft. Restoring a system could even undo a recent password manager installation, making it a counterproductive choice for a shared training room workstation.
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Local Users and Groups
Why it's wrong here
Local Users and Groups is a Microsoft Management Console (MMC) snap-in used to administer local user accounts, domain membership, and group policies on a standalone Windows system. It can set or reset local account passwords and control logon rights, but it does not provide an encrypted vault for storing passwords for websites or applications, nor does it generate unique credentials for different services. This tool addresses local OS authentication, not the centralized, encrypted storage of many distinct user credentials required for shared workstations.
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Event Viewer
Why it's wrong here
Event Viewer reads and displays Windows event logs such as Application, Security, and System, allowing administrators to audit logon attempts, application errors, and other recorded events. While it can help detect suspicious login activity or trace credential misuse after the fact, it neither stores nor generates passwords and provides no proactive mechanism to enforce unique, complex credentials. Event Viewer is a diagnostic and auditing tool, not a credential-management solution, so it fails to meet the scenario's core requirement of secure centralized password storage.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.