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220-1102 Practice Question: A technician is supporting a finance laptop
This 220-1102 practice question tests your understanding of a technician is supporting a finance laptop. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A technician is supporting a finance laptop. The immediate goal is to receives an APIPA address on one office port. Which tool, control, or procedure is the best fit?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Distractor review
Local Users and Groups
Local user management does not directly address the stated issue.
B
Best answer
DHCP lease renewal and switch-port/VLAN check
DHCP lease renewal and switch-port/VLAN check directly supports the stated troubleshooting, security, or operational goal.
C
Distractor review
Event Viewer
Event Viewer is useful for logs, but this scenario requires a different primary tool or control.
D
Distractor review
System Restore
System Restore is useful for reversing certain Windows changes but is not the best fit for this specific goal.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
Local Users and Groups
Local user management does not directly address the stated issue.
- ✗
Event Viewer
Event Viewer is useful for logs, but this scenario requires a different primary tool or control.
- ✗
System Restore
System Restore is useful for reversing certain Windows changes but is not the best fit for this specific goal.
Common exam trap
Common exam trap: an active trunk can still block the VLAN you need
A trunk being up does not prove every VLAN is crossing it. Check allowed VLAN lists, native VLAN mismatch, VLAN existence and access-port assignment.
Technical deep dive
How to think about this question
VLAN questions usually combine access-port and trunking clues. The key is to identify whether the issue is local to one switchport, caused by the trunk, or caused by the VLAN not existing where it needs to exist.
KKey Concepts to Remember
- Access ports place end devices into a single VLAN.
- Trunk ports carry multiple VLANs between switches.
- Allowed VLAN lists decide which VLANs can cross a trunk.
- Native VLAN mismatch can create confusing symptoms.
TExam Day Tips
- Use show vlan brief to verify access VLANs.
- Use show interfaces trunk to verify trunk state and allowed VLANs.
- Do not treat every same-VLAN issue as a routing problem.
Key takeaway
A trunk being up does not mean the VLAN is allowed across it. Always verify the allowed VLAN list and whether the VLAN exists on both switches.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
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FAQ
Questions learners often ask
What does this 220-1102 question test?
Access ports place end devices into a single VLAN.
What is the correct answer to this question?
The correct answer is: DHCP lease renewal and switch-port/VLAN check — The scenario tests selecting the most relevant support tool rather than choosing a generic Windows utility.
What should I do if I get this 220-1102 question wrong?
Review VLAN allowed lists, native VLAN mismatch detection, and how to verify VLAN membership with show vlan brief and show interfaces trunk. Then practise related 220-1102 questions on switching, trunking, and access-port configuration.
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More 220-1102 practice questions
- A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
- A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
- A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
- A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
- A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
- A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…
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This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.