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220-1102 Practice Question: That after installing a Windows 10 cumulative…

This 220-1102 practice question tests your understanding of that after installing a windows 10 cumulative…. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

A user reports that after installing a Windows 10 cumulative update last night, their workstation now displays a black screen for several minutes before the login screen appears. All other system functions seem normal once logged in. The technician suspects the update caused a driver conflict. Which built-in tool should the technician use to remove the problematic update without affecting other system settings?

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A user reports that after installing a Windows 10 cumulative update last night, their workstation now displays a black screen for several minutes before the login screen appears. All other system functions seem normal once logged in. The technician suspects the update caused a driver conflict. Which built-in tool should the technician use to remove the problematic update without affecting other system settings?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

System Restore

System Restore reverts system files, settings, and installed programs to a previous state. It is a broader tool that could affect other changes made after the restore point was created. It should be used when the specific update cannot be identified or uninstalled.

B

Distractor review

Device Manager (roll back driver)

Rolling back a driver only reverts a specific hardware driver to a previous version. It does not remove Windows cumulative updates, which often include multiple fixes and drivers.

C

Best answer

Settings > Update & Security > Windows Update > Update history > Uninstall updates

This is the correct built-in method to remove a specific Windows update. It targets only the selected update and preserves all other system modifications, making it the most precise tool for this issue.

D

Distractor review

System Configuration (msconfig)

System Configuration is used to manage startup programs, boot options, and services. It does not have the capability to uninstall Windows updates.

Answer analysis

Why the other options are wrong

Understanding why incorrect options are tempting is as important as knowing the correct answer.

  • System Restore

    System Restore reverts system files, settings, and installed programs to a previous state. It is a broader tool that could affect other changes made after the restore point was created. It should be used when the specific update cannot be identified or uninstalled.

  • Device Manager (roll back driver)

    Rolling back a driver only reverts a specific hardware driver to a previous version. It does not remove Windows cumulative updates, which often include multiple fixes and drivers.

  • System Configuration (msconfig)

    System Configuration is used to manage startup programs, boot options, and services. It does not have the capability to uninstall Windows updates.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Related practice questions

Related 220-1102 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?

Question 2

A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?

Question 3

A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?

Question 4

A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?

Question 5

A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?

Question 6

A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?

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FAQ

Questions learners often ask

What does this 220-1102 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Settings > Update & Security > Windows Update > Update history > Uninstall updates — Windows 10 includes the ability to uninstall specific updates via Settings > Update & Security > Windows Update > Update history > Uninstall updates. This removes only the selected update, leaving other system settings intact. System Restore (A) would revert many system files and settings, potentially causing loss of other changes. Device Manager roll back driver (B) is only for driver updates, not cumulative updates. System Configuration (msconfig) (D) is used to change startup behavior, not to uninstall updates.

What should I do if I get this 220-1102 question wrong?

Identify which 220-1102 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.

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