easyMultiple ChoiceObjective-mapped
220-1102 Practice Question: That after a Windows update, their default…
A user reports that after a Windows update, their default browser keeps resetting to Microsoft Edge every time they restart the computer. They need to keep Google Chrome as the default. Which Control Panel or Settings applet should you use to permanently change this setting?
⚠ Common exam trap
Many candidates confuse the 'Set your default programs' link inside Internet Options with the actual Default Apps page, not realizing that Internet Options only provides a shortcut to the same Settings page and does not itself store or manage the association data.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Default Apps
The Default Apps settings page (Settings > Apps > Default Apps) is the correct location in Windows 10/11 to permanently set Google Chrome as the default browser. This applet allows you to choose a specific browser for the HTTP, HTTPS, and .HTM/.HTML file associations. After a Windows update, these associations can be reset to Microsoft Edge; re-selecting Chrome here and confirming the change ensures the setting persists across reboots.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Programs and Features
Why it's wrong here
Programs and Features is a Control Panel applet primarily used for managing the installation state of software, allowing users to uninstall applications, repair installations, or modify components of installed programs. It does not provide functionality to configure file type associations or protocol handlers, which are the mechanisms Windows uses to determine default applications for specific tasks. Therefore, it is irrelevant for resolving issues where default applications have been reset.
- ✓
Default Apps
Why this is correct
The "Default Apps" section within Windows Settings is the designated interface for users to configure which applications open specific file types, protocols, or perform common tasks like web browsing or email. This centralized location allows for granular control over application associations, ensuring that user preferences for default programs are correctly registered and ideally maintained across system updates, although occasional resets can occur. It directly addresses the problem of default application settings being altered.
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Internet Options
Why it's wrong here
Internet Options is a legacy Control Panel component primarily designed to configure settings for Internet Explorer, including security zones, privacy, content, and connection parameters. While it historically influenced some web-related behaviors, it does not manage the system-wide default application associations for modern web browsers like Chrome, Firefox, or Edge, nor does it control default applications for other file types or protocols. Its scope is limited to specific aspects of IE and general network proxy settings.
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Device Manager
Why it's wrong here
Device Manager is a critical system utility focused exclusively on the management of hardware components connected to the computer, including their drivers, resources, and operational status. It allows technicians to update, roll back, enable, or disable drivers, and troubleshoot hardware conflicts. This tool has no functionality related to software application settings, user preferences, or the configuration of default programs for file types or protocols, making it inappropriate for this issue.
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Related to this question
Learn chapter
Windows Editions and Features
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
Control Panel
Control Panel is a central graphical interface in Windows operating systems used to configure system settings, manage hardware, and control user preferences.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.