hardMultiple ChoiceObjective-mapped
220-1102 Practice Question: A technician is called to a warehouse where a…
A technician is called to a warehouse where a forklift accidentally struck a rack containing several desktop PCs. The rack is leaning, and one PC has fallen and is sparking. What is the technician's first priority for safety?
⚠ Common exam trap
CompTIA often tests the principle that life safety (evacuation and reporting) always takes precedence over equipment preservation or firefighting, tempting candidates to choose a hands-on action like unplugging or extinguishing the sparking PC.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Evacuate the area and report the incident to the safety officer or call 911.
The immediate priority when a PC is sparking and a rack is unstable is life safety. Evacuating the area and reporting the incident (to a safety officer or by calling 911) ensures no one is exposed to potential electrical fire, arc flash, or structural collapse. Attempting to unplug or extinguish the sparking PC while the rack is leaning could result in electrocution, burns, or being struck by falling equipment.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Quickly unplug the sparking PC to prevent a fire.
Why it's wrong here
Approaching a sparking PC in proximity to an unstable rack presents immediate and severe risks to the technician. There is a high probability of electric shock from the live electrical fault, especially if the technician attempts to interact with the device. Furthermore, the unstable rack poses a significant physical hazard, potentially collapsing and causing serious injury or fatality if the technician enters the danger zone. Prioritizing personal safety by avoiding the hazard is crucial.
- ✓
Evacuate the area and report the incident to the safety officer or call 911.
Why this is correct
The paramount concern in any hazardous situation is the safety of all personnel, making evacuation the correct initial response. A technician's primary responsibility is to remove themselves and others from immediate danger, not to attempt to mitigate a complex hazard without proper training or equipment. Reporting the incident to a safety officer or emergency services like 911 ensures that trained professionals, equipped to handle electrical fires and structural collapses, can safely secure the area and address the root cause.
- ✗
Use a fire extinguisher on the sparking PC to prevent ignition.
Why it's wrong here
Using a fire extinguisher on live electrical equipment, particularly if it's not a Class C rated extinguisher, can introduce additional hazards such as electrocution or further damage. Even with an appropriate extinguisher, the primary issue of the unstable rack remains unaddressed, and the technician would still be in a hazardous zone. This action prioritizes equipment over personal safety and does not resolve the underlying structural instability that poses a greater immediate threat.
- ✗
Stabilize the rack with a nearby pallet to prevent further collapse.
Why it's wrong here
Attempting to manually stabilize a heavy, unstable rack without specialized training, proper tools, or a team is extremely dangerous and highly likely to result in severe injury. Such an intervention could inadvertently shift the center of gravity, causing the rack to collapse completely onto the technician. This action places the technician in direct physical peril, far exceeding their scope of responsibility or capability in an emergency scenario.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This 220-1202 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1202 exam.