220-1102 Data Destruction and Disposal Practice Question
This 220-1202 practice question tests your understanding of data destruction and disposal. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A customer brings in a laptop that they want to recycle, but they are concerned about personal data. The laptop has a 256GB SSD and the customer wants to keep the laptop functional for resale. Which method should the technician recommend?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Use the 'Reset this PC' option with the 'Remove everything and clean the drive' setting.
The correct answer is to use the built-in 'Reset this PC' with the 'Remove everything and clean the drive' option, which performs a secure wipe on SSDs. This ensures data is overwritten while keeping the laptop usable. Simple deletion or formatting is insufficient, and physical destruction would make the laptop unusable.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Remove the SSD and physically destroy it, then sell the laptop without a drive.
Why it's wrong here
Destroying the SSD makes the laptop non-functional for resale, which the customer does not want.
✗
Use a degausser on the SSD.
Why it's wrong here
Degaussing is ineffective on SSDs and may damage them, but it does not erase data reliably.
✗
Perform a standard format and reinstall Windows.
Why it's wrong here
A standard format does not overwrite data on SSDs; data can still be recovered with forensic tools.
✓
Use the 'Reset this PC' option with the 'Remove everything and clean the drive' setting.
Why this is correct
This option performs a secure erase that overwrites all sectors, making data recovery difficult while keeping the laptop functional.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 220-1202 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this 220-1202 question in full detail.
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Data Destruction and Disposal — This question tests Data Destruction and Disposal — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Use the 'Reset this PC' option with the 'Remove everything and clean the drive' setting. — The correct answer is to use the built-in 'Reset this PC' with the 'Remove everything and clean the drive' option, which performs a secure wipe on SSDs. This ensures data is overwritten while keeping the laptop usable. Simple deletion or formatting is insufficient, and physical destruction would make the laptop unusable.
What should I do if I get this 220-1202 question wrong?
Identify which 220-1202 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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