Question 1mediummultiple choice
Full question →Question 19 of 1,000
mediummultiple choiceObjective-mapped
220-1102 Practice Question: That a critical legacy application that was…
This 220-1102 practice question tests your understanding of that a critical legacy application that was…. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. A key principle to apply: program Compatibility Troubleshooter automatically applies compatibility settings.. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A user reports that a critical legacy application that was developed for Windows 7 no longer functions correctly after upgrading the workstation to Windows 10. The application displays an error about incompatible settings. Which built-in Windows tool should the technician use FIRST to attempt to resolve this issue?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
A
Best answer
Program Compatibility Troubleshooter
This tool scans the application and applies recommended compatibility settings automatically.
B
Distractor review
Task Manager
Task Manager is used to monitor running processes and system performance, not to fix application compatibility issues.
C
Distractor review
Registry Editor
Manually editing the registry is advanced and risky; it should not be the first tool used for compatibility problems.
D
Distractor review
System Configuration (msconfig)
System Configuration is for managing boot settings and startup programs, not for application compatibility.
Answer analysis
Why the other options are wrong
Understanding why incorrect options are tempting is as important as knowing the correct answer.
- ✗
Task Manager
Task Manager is used to monitor running processes and system performance, not to fix application compatibility issues.
- ✗
Registry Editor
Manually editing the registry is advanced and risky; it should not be the first tool used for compatibility problems.
- ✗
System Configuration (msconfig)
System Configuration is for managing boot settings and startup programs, not for application compatibility.
Common exam trap
Common exam trap: answer the scenario, not the keyword
Candidates might be tempted by Registry Editor due to its power, but it's too advanced and risky for a first troubleshooting step.
Technical deep dive
How to think about this question
The Program Compatibility Troubleshooter is a built-in Windows utility designed specifically to address issues where older applications fail to run correctly on newer versions of Windows. When launched, it guides the user through a series of steps, attempting to detect common compatibility problems and suggesting or applying appropriate settings. This includes emulating older operating system environments (like Windows 7 in this scenario), adjusting display settings, or running the program as an administrator. Its primary function is to automatically configure an application's execution environment to match the expectations of the legacy software, making it the most direct and user-friendly first step for troubleshooting compatibility errors. It leverages a database of known application compatibility fixes and user-reported solutions to intelligently apply settings that often resolve issues without requiring manual configuration. In contrast, Task Manager is a monitoring tool for processes and performance, offering no direct functionality for modifying how an application runs in terms of compatibility. Registry Editor, while powerful, is a low-level configuration tool that requires precise knowledge of registry keys and values; it is not a troubleshooting utility for general compatibility issues and carries significant risk if used incorrectly. System Configuration (msconfig) manages boot options, startup services, and system utilities, but it does not provide tools for adjusting how individual applications interact with the operating system's compatibility layers. Therefore, for an application specifically reporting 'incompatible settings' after an OS upgrade, the Program Compatibility Troubleshooter is the intended and most effective initial diagnostic and resolution tool.
KKey Concepts to Remember
- Program Compatibility Troubleshooter automatically applies compatibility settings.
- It can emulate older Windows versions for legacy applications.
- It is the first tool to use for application compatibility issues.
- Accessed via right-clicking the application or through Windows Settings.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Program Compatibility Troubleshooter automatically applies compatibility settings.
Related practice questions
Related 220-1102 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
CompTIA A+ hardware practice questions
Practise 220-1102 questions linked to CompTIA A+ hardware.
CompTIA A+ mobile devices practice questions
Practise 220-1102 questions linked to CompTIA A+ mobile devices.
CompTIA A+ networking practice questions
Practise 220-1102 questions linked to CompTIA A+ networking.
CompTIA A+ operating systems practice questions
Practise 220-1102 questions linked to CompTIA A+ operating systems.
CompTIA A+ security practice questions
Practise 220-1102 questions linked to CompTIA A+ security.
CompTIA A+ software troubleshooting questions
Practise 220-1102 questions linked to CompTIA A+ software troubleshooting questions.
CompTIA A+ operational procedures questions
Practise 220-1102 questions linked to CompTIA A+ operational procedures questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
Practice this exam
Start a free 220-1102 practice session
Short sessions build daily habit. Longer sessions build exam-day stamina. Try a timed session to simulate real conditions.
FAQ
Questions learners often ask
What does this 220-1102 question test?
Program Compatibility Troubleshooter automatically applies compatibility settings.
What is the correct answer to this question?
The correct answer is: Program Compatibility Troubleshooter — The Program Compatibility Troubleshooter is the recommended first step for resolving compatibility issues with older applications. It automatically detects and applies the appropriate compatibility settings (e.g., run as Windows 7, reduce color mode). Task Manager is for monitoring processes and performance, not compatibility. Registry Editor is risky and should not be used without guidance. System Configuration (msconfig) is used for boot options and startup management, not application compatibility.
What should I do if I get this 220-1102 question wrong?
Review program Compatibility Troubleshooter automatically applies compatibility settings., then practise related 220-1102 questions on the same topic to reinforce the concept.
About these practice questions
Courseiva creates original exam-style practice questions with explanations and wrong-answer analysis. It does not publish real exam questions, exam dumps, or protected exam content. Learn why practice questions differ from exam dumps →
Keep practising
More 220-1102 practice questions
- A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician…
- A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A te…
- A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobi…
- A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication…
- A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 1…
- A company wants to allow employees to securely access internal resources from home via the internet. Which method provid…
Question Discussion
Share a tip, memory trick, or ask about the reasoning behind this question. Do not post real exam questions, leaked content, braindumps, or copyrighted exam material. Comments are moderated and may be removed without notice.
Loading comments…
Sign in to join the discussion.
This 220-1102 practice question is part of Courseiva's free CompTIA certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the 220-1102 exam.