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220-1202 Practice Question: A small business is deploying a new time-tracking…
A small business is deploying a new time-tracking application to five workstations. The technician needs to ensure the installation is standardized and repeatable. Which documentation should the technician create before starting the deployment?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
A step-by-step installation guide with screenshots.
This question focuses on the importance of creating a deployment plan or runbook before performing installations. Standardized documentation ensures consistency and reduces errors across multiple machines.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
A list of user passwords for the application.
Why it's wrong here
Documenting user passwords directly within a deployment plan is a severe security vulnerability, violating the principle of least privilege and common security best practices. Passwords, especially for end-users, should be managed through secure identity and access management (IAM) systems, often provisioned by users themselves or through secure, encrypted channels. A deployment plan focuses on system configuration and procedural steps, not sensitive user credentials, which are provisioned separately to maintain security.
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A detailed network topology diagram.
Why it's wrong here
A detailed network topology diagram illustrates the physical and logical layout of network devices, connections, and IP addressing schemes. While crucial for network infrastructure planning, troubleshooting connectivity issues, or server-side application deployments, it is generally not a primary document for standardizing the installation of a client-side application on individual workstations. The application installation guide focuses on local machine configuration and software setup, not the broader network architecture.
- ✓
A step-by-step installation guide with screenshots.
Why this is correct
A comprehensive step-by-step installation guide, especially when augmented with screenshots, is paramount for ensuring consistent and standardized deployment of a new application across multiple workstations. This document provides clear, unambiguous instructions for technicians, minimizing errors and variations in configuration. It also serves as an invaluable reference for future installations, onboarding new IT staff, and efficient troubleshooting by establishing a known good configuration baseline.
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A copy of the software license agreement.
Why it's wrong here
The software license agreement (SLA) is a critical legal document outlining the terms of use, intellectual property rights, and limitations of the software. While essential for legal compliance and understanding usage rights, it provides no technical instructions or procedural steps for the actual installation or configuration of the application. Its presence does not contribute to standardizing the technical deployment process across multiple client machines, as its content is legal, not operational.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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