A critical security vulnerability has been discovered in the company's web server software. The vendor has released a patch, and the IT security team has verified it in a test environment. The change requires a server reboot, causing a 30-minute outage. The company's change management policy requires all changes to be pre-approved by the Change Advisory Board (CAB), which meets weekly on Fridays. The vulnerability is actively being exploited in the wild. What should the technician do NEXT?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Deploy the patch immediately without approval due to the active exploit.
Even in emergencies, a formal emergency change process should be followed to document the change and obtain expedited approval. Bypassing all process is not best practice.
Distractor review
Wait for the next weekly CAB meeting to submit the change request.
Waiting until the next meeting would leave the server vulnerable to active exploits, which is unacceptable given the urgency.
Best answer
Submit an emergency change request to the CAB for immediate approval.
Emergency change procedures are designed for urgent security patches. The technician should follow the defined process to get rapid approval, then deploy the patch.
Distractor review
Email the IT manager for approval and apply the patch if the manager agrees.
While manager approval may seem practical, formal change management requires CAB approval for critical changes, even if expedited. Email approval from a single individual is not sufficient.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Related practice questions
Related 220-1102 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
CompTIA A+ hardware practice questions
Practise 220-1102 questions linked to CompTIA A+ hardware.
CompTIA A+ mobile devices practice questions
Practise 220-1102 questions linked to CompTIA A+ mobile devices.
CompTIA A+ networking practice questions
Practise 220-1102 questions linked to CompTIA A+ networking.
CompTIA A+ operating systems practice questions
Practise 220-1102 questions linked to CompTIA A+ operating systems.
CompTIA A+ security practice questions
Practise 220-1102 questions linked to CompTIA A+ security.
CompTIA A+ software troubleshooting questions
Practise 220-1102 questions linked to CompTIA A+ software troubleshooting questions.
CompTIA A+ operational procedures questions
Practise 220-1102 questions linked to CompTIA A+ operational procedures questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?
Question 2
A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?
Question 3
A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?
Question 4
A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?
Question 5
A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?
Question 6
A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?
FAQ
Questions learners often ask
What does this 220-1102 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Submit an emergency change request to the CAB for immediate approval. — When a critical security vulnerability is being actively exploited, standard change management processes can be bypassed using an emergency change procedure. The technician should submit an emergency change request to get rapid approval from the CAB (or an emergency CAB) to apply the patch immediately. Deploying without any approval violates policy and could lead to accountability issues. Waiting for the next meeting would leave the system vulnerable. Email approval from a single manager is not sufficient per formal change management.
What should I do if I get this 220-1102 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Sign in to join the discussion.