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A company's security policy requires that all laptops have full disk encryption. A technician is configuring BitLocker on a Windows 10 Pro laptop. The laptop does not have a TPM chip. Which additional step must the technician take to enable BitLocker?

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A company's security policy requires that all laptops have full disk encryption. A technician is configuring BitLocker on a Windows 10 Pro laptop. The laptop does not have a TPM chip. Which additional step must the technician take to enable BitLocker?

Answer choices

Why each option matters

Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.

A

Distractor review

Enable Secure Boot in UEFI

Secure Boot helps ensure that only trusted software loads during boot, but it does not provide the necessary startup key for TPM-less BitLocker.

B

Best answer

Configure BitLocker to use a startup key

When a TPM is not available, BitLocker can use a startup key (stored on a USB drive) or a startup password. This option is required to protect the encryption key.

C

Distractor review

Disable the TPM requirement via Group Policy

Disabling the TPM requirement is a necessary prerequisite, but the question asks for the additional step to enable BitLocker. The technician must also configure the startup key after the policy change.

D

Distractor review

Convert the system partition to GPT

GPT is required for UEFI boot and BitLocker works with both MBR and GPT, but converting to GPT does not enable TPM-less BitLocker.

Common exam trap

Common exam trap: answer the scenario, not the keyword

Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.

Technical deep dive

How to think about this question

This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.
  • Use explanations to understand the rule behind the answer.

TExam Day Tips

  • Underline the problem statement mentally.
  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Related practice questions

Related 220-1102 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

More questions from this exam

Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.

Question 1

A change advisory board (CAB) approved a standard change to update antivirus definitions on all servers. The technician completes the update on a file server and verifies the server is functioning normally. According to change management best practices, what documentation should the technician complete?

Question 2

A company's change management policy requires all server changes to be approved by the Change Advisory Board (CAB). A technician discovers that a critical database server's operating system needs a security patch to comply with a new regulatory requirement that takes effect in one week. The patch has a known risk of causing service downtime. The next scheduled CAB meeting is in two weeks. What should the technician do FIRST?

Question 3

A company is implementing a bring-your-own-device (BYOD) policy and needs to ensure that corporate data on employee mobile devices is protected. Which of the following is the MOST important technical control to implement?

Question 4

A company requires employees to present both a smart card and a PIN to log into their workstations. Which authentication principle is being implemented?

Question 5

A company requires all Windows 10 workstations to be able to join an Active Directory domain. Which edition of Windows 10 must be installed on these workstations?

Question 6

A company wants to allow employees to securely access internal resources from home via the internet. Which method provides the highest level of security for remote desktop connections?

FAQ

Questions learners often ask

What does this 220-1102 question test?

Read the scenario before looking for a memorised answer.

What is the correct answer to this question?

The correct answer is: Configure BitLocker to use a startup key — Without a TPM, BitLocker requires a startup key (e.g., USB flash drive) or a startup password. This is configured via Group Policy or during BitLocker setup. Enabling Secure Boot alone does not provide a key. Disabling TPM requirement via Group Policy is a prerequisite, but the actual step is to provide a startup key. Converting to GPT is not directly related to TPM-less BitLocker.

What should I do if I get this 220-1102 question wrong?

Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.

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