User And Device Security →mediumMultiple ChoiceObjective-mapped

SCAZT User And Device Security Practice Question

You are investigating an authentication failure. The log shows 'Error: User not found in directory'. What does this imply?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The user is not present in the Active Directory group synced to Duo

This error occurs when the Duo cloud service attempts to check a user's status against the synced directory, but the user does not exist or was not successfully synced.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

✓
The user is not present in the Active Directory group synced to Duo
Why this is correct
The lookup fails because the user is missing in the synced directory object.
✗
The Duo Authentication Proxy cannot reach the AD server
Why it's wrong here
This would usually yield a different error related to connection timeouts.
✗
The user's password is expired in AD
Why it's wrong here
Duo does not typically report password expiration as 'user not found'.
✗
The Duo service is experiencing an outage
Why it's wrong here
Outages are reported differently than specific user-level errors.

About these practice questions

This SCAZT question is part of Courseiva's 316-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →

How Courseiva writes practice questions · Editorial policy

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed August 2026 · checked against the official Cisco exam blueprint

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This SCAZT practice question is part of Courseiva's free Cisco certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SCAZT exam.