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350-701 Practice Question: Secure Network Access, Visibility and Enforcement

Exhibit

Refer to the exhibit.

ISE CLI output:
ise/admin# show aaa auth method all | include AD
AD_1: Active Directory (example.com)
  Status: Connected
  Last contact: 2 seconds ago
  Last error: None
  Domain Controllers: dc01.example.com (10.1.1.10), dc02.example.com (10.1.1.11)
  Is Allowed: True
  Users Authenticated: 0
ise/admin# show aaa auth method all | include LDAP
LDAP_1: LDAP (10.2.2.20)
  Status: Connected
  Last contact: 10 minutes ago
  Last error: Timeout
  Users Authenticated: 0

Refer to the exhibit. An engineer configured ISE to use both Active Directory and LDAP for authentication. Users from Active Directory are unable to authenticate. What is the most likely reason?

⚠ Common exam trap

Cisco often tests the misconception that a disconnected identity store is the root cause, when in fact the authentication sequence order and reachability of the first store in the list is the critical factor that causes users from a secondary store to fail authentication.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The LDAP identity store is unreachable and ISE is attempting LDAP before AD

When ISE is configured with both Active Directory and LDAP identity stores, the authentication sequence determines the order in which they are tried. If the sequence is set to 'LDAP then AD' and the LDAP server is unreachable, ISE will attempt LDAP first, fail (due to unreachability), and then proceed to AD. However, if the LDAP server is unreachable but the sequence is 'AD then LDAP', AD would be tried first and succeed for AD users. The most likely reason AD users fail is that the sequence is 'LDAP then AD' and LDAP is unreachable, causing ISE to attempt LDAP first and fail before ever reaching AD, or the sequence is misconfigured such that AD is not tried at all. This aligns with the exhibit's implication that LDAP is attempted before AD, and LDAP being unreachable blocks AD authentication.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Active Directory users are not allowed in the policy

    Why it's wrong here

    The policy is not shown; the problem is likely the dead LDAP server.

  • The LDAP identity store is unreachable and ISE is attempting LDAP before AD

    Why this is correct

    If LDAP is configured as the first authentication source, the timeout causes authentication to fail before AD is tried.

  • The Active Directory identity store is disconnected

    Why it's wrong here

    The exhibit shows AD is connected.

  • The authentication sequence is set to 'AD then LDAP'

    Why it's wrong here

    If AD was first, it would likely succeed. The exhibit suggests LDAP is failing.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

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