The answer is to add the file hash to the custom detection list with the action set to 'Allow' or 'Uncategorized'. This is the correct approach because AMP for Endpoints uses file hash-based threat intelligence, and adding a specific hash to a custom detection list creates a permanent exception that overrides the cloud’s malware disposition for that exact file, preventing future false positive alerts without affecting broader detection capabilities. On the Cisco SCOR 350-701 exam, this question tests your understanding of how to handle false positives in endpoint security without compromising overall protection—a common trap is choosing to disable detection for the entire file type or changing the policy to 'Audit', both of which weaken security posture. Remember that custom detection lists are local overrides; they allow you to whitelist specific hashes while the cloud retains its global verdict. A useful memory tip: “Hash it out with a custom list—allow the hash, not the file type.”
350-701 Endpoint Protection and Detection Practice Question
This 350-701 practice question tests your understanding of endpoint protection and detection. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An analyst reviews an AMP for Endpoints event where a file was detected as malware but later determined to be a false positive. The analyst wants to prevent this file from being flagged in the future. What is the recommended action?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Add the file hash to the custom detection list with action 'Allow' or 'Uncategorized'.
Option D is correct because adding a file hash to the custom detection list as an exception prevents future alerts. Option A is wrong because disabling detection for that file type is too broad. Option B is wrong because changing policy to 'Audit' reduces protection. Option C is wrong because only the cloud can update dispositions, but custom exceptions are used for false positives.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Submit the file to Cisco TALOS for reanalysis.
Why it's wrong here
TALOS may update the global disposition, but for immediate false positive, local exception is faster.
✓
Add the file hash to the custom detection list with action 'Allow' or 'Uncategorized'.
Why this is correct
Custom exceptions override global dispositions, preventing future false positives without affecting other protections.
Related concept
Read the scenario before looking for a memorised answer.
✗
Disable AMP detection for that file type globally.
Why it's wrong here
Disabling detection for a file type weakens security; use specific exceptions.
✗
Change the AMP policy from 'Detect' to 'Audit' for the endpoint.
Why it's wrong here
Audit mode would stop alerts but also reduce visibility; not a targeted fix.
Common exam traps
Common exam trap: answer the scenario, not the keyword
Many certification questions include familiar terms but test a specific constraint. Read the exact wording before choosing an answer that is generally true but wrong for this case.
Detailed technical explanation
How to think about this question
This question should be treated as a scenario, not a definition check. Identify the problem, the constraint and the best action. Then compare each option against those facts.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
Use explanations to understand the rule behind the answer.
TExam Day Tips
→Underline the problem statement mentally.
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the 350-701 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which 350-701 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
Endpoint Protection and Detection — This question tests Endpoint Protection and Detection — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Add the file hash to the custom detection list with action 'Allow' or 'Uncategorized'. — Option D is correct because adding a file hash to the custom detection list as an exception prevents future alerts. Option A is wrong because disabling detection for that file type is too broad. Option B is wrong because changing policy to 'Audit' reduces protection. Option C is wrong because only the cloud can update dispositions, but custom exceptions are used for false positives.
What should I do if I get this 350-701 question wrong?
Identify which 350-701 exam domain this question belongs to, then review the specific concept being tested. Practise related questions in that domain and focus on understanding why each wrong answer is tempting — not just why the correct answer is right.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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