The answer is to add the file’s SHA256 hash to the Custom Whitelist in the AMP policy. This is correct because when AMP repeatedly flags a known, benign file as malicious—a classic AMP custom whitelist false positive—updating signatures won’t help, as the detection engine is correctly identifying the hash but misclassifying it. By adding the specific hash to the custom whitelist, you suppress only that variant without disabling broader protection. On the Cisco SCOR 350-701 exam, this scenario tests your understanding of AMP policy tuning versus brute-force disabling; a common trap is choosing to disable the signature entirely, which would leave the environment vulnerable to other threats using that same signature. Remember the mnemonic “Hash it, don’t trash it”—whitelist the specific hash rather than nuking the whole rule.
350-701 Endpoint Protection and Detection Practice Question
This 350-701 practice question tests your understanding of endpoint protection and detection. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A security analyst sees multiple AMP events for 'Trojan.Generic.37283212' on several endpoints. After updating the AMP signatures, the detection still occurs. What is the best next step to reduce false positives?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "best"
Why it matters: Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Add the file SHA256 hash to the Custom Whitelist in the AMP policy.
Option B is correct because adding the file hash to the 'Custom Whitelist' in the AMP policy will prevent future detection of that specific variant. Option A is incorrect because updating signatures does not address a false positive if the detection is correct. Option C is incorrect because disabling the signature entirely would remove protection. Option D is incorrect because reinstalling the connector is not targeted.
Key principle: NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Wait for the next signature update that might remove the detection.
Why it's wrong here
Signatures are updated by Cisco; waiting may take time and the detection may be legitimate.
✓
Add the file SHA256 hash to the Custom Whitelist in the AMP policy.
Why this is correct
Whitelisting the specific file hash prevents future false positives while retaining protection.
Clue confirmation
The clue word "best" in the question point toward this answer.
Related concept
Static NAT maps one inside address to one outside address.
✗
Disable the signature for Trojan.Generic in the AMP policy.
Why it's wrong here
Disabling the entire signature class would expose the organization to other threats.
✗
Reinstall the AMP connector on the affected endpoints.
Why it's wrong here
Reinstalling does not change detection logic; false positives will persist.
Common exam traps
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Detailed technical explanation
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
Static NAT maps one inside address to one outside address.
PAT allows many inside hosts to share one public address using ports.
Inside local and inside global describe the private and translated addresses.
NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
→Identify inside and outside interfaces first.
→Check whether the scenario needs static NAT, dynamic NAT or PAT.
→Do not confuse NAT matching ACLs with normal packet-filtering intent.
Key takeaway
NAT direction and interface roles matter as much as the IP address mapping. Inside/outside designation controls which traffic is translated.
Real-world example
How this comes up in practice
A small business has 20 workstations on the 192.168.1.0/24 network and one public IP from its ISP. The router uses PAT (NAT overload) so all 20 devices share one public address using different source ports. NAT questions test whether you understand the four address terms and which direction each translation applies.
What to study next
Got this wrong? Here's your next step.
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related 350-701 NAT questions on configuration and troubleshooting.
Endpoint Protection and Detection — This question tests Endpoint Protection and Detection — Static NAT maps one inside address to one outside address..
What is the correct answer to this question?
The correct answer is: Add the file SHA256 hash to the Custom Whitelist in the AMP policy. — Option B is correct because adding the file hash to the 'Custom Whitelist' in the AMP policy will prevent future detection of that specific variant. Option A is incorrect because updating signatures does not address a false positive if the detection is correct. Option C is incorrect because disabling the signature entirely would remove protection. Option D is incorrect because reinstalling the connector is not targeted.
What should I do if I get this 350-701 question wrong?
Review the four NAT address types (inside local, inside global, outside local, outside global), PAT port overload, and static vs dynamic NAT use cases. Then practise related 350-701 NAT questions on configuration and troubleshooting.
Are there clue words in this question I should notice?
Yes — watch for: "best". Signals that multiple options may be partially correct. Choose the option that most directly solves the exact problem described, not the one that sounds most complete.
What is the key concept behind this question?
Static NAT maps one inside address to one outside address.
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