Question 1,241 of 1,052
hardmultiple choiceObjective-mapped

CCNA Practice Question: A network technician is troubleshooting a…

This 200-301 practice question tests your understanding of 200-301 exam topics. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Exhibit

Vlan10 is up, line protocol is up
  Internet address is 192.168.10.2/24
  Broadcast address is 255.255.255.255
  Address determined by non-volatile memory
  MTU is 1500 bytes
  Helper address is not set
  Directed broadcast forwarding is disabled
  Multicast reserved groups joined: 224.0.0.1
  Outgoing access list is not set
  Inbound  access list is not set
  Proxy ARP is enabled
  Local Proxy ARP is disabled
  Security level is default
  Split horizon is enabled
  ICMP redirects are always sent
  ICMP unreachables are always sent
  ICMP mask replies are never sent
  IP fast switching is enabled
  IP CEF switching is enabled
  IP Null turbo vector
  IP multicast fast switching is enabled
  IP multicast distributed fast switching is disabled
  IP route-cache flags are Fast, CEF
  Router Discovery is disabled
  IP output packet accounting is disabled
  IP access violation accounting is disabled
  TCP/IP header compression is disabled
  RTP/IP header compression is disabled
  Probe proxy name replies are disabled
  Policy routing is disabled
  Network address translation is disabled
  WCCP Redirect outbound is disabled
  WCCP Redirect inbound is disabled
  WCCP Redirect exclude is disabled
  BGP Policy Mapping is disabled
  IP multicast multilayer switching is disabled

A network technician is troubleshooting a connectivity issue on a switch. Hosts connected to VLAN 10 cannot ping the default gateway at 192.168.10.1. The switch has an SVI for VLAN 10 configured with IP address 192.168.10.2/24. The output of 'show ip interface vlan 10' is provided. What is the most likely cause of this problem?

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "most likely"

    Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.

Question 1hardmultiple choice
Full question →

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

IP routing is not enabled on the switch.

The SVI is up and has an IP address, but the "line protocol is up" indicates the VLAN exists and has at least one active port. However, the key clue is that the SVI is not shown as "up/up" in the output; rather, it states "Vlan10 is up, line protocol is up" without the typical administrative status. The output does not show any IP routing or gateway of last resort configured. Since the switch is a Layer 2 switch (no IP routing enabled), it cannot forward packets to the default gateway for hosts. The correct fix is to enable IP routing with the 'ip routing' global command. Distractor A is wrong because the SVI is up. Distractor C is wrong because the SVI has an IP address. Distractor D is wrong because the interface is not shut down.

Key principle: A trunk being up does not mean the VLAN is allowed across it. Always verify the allowed VLAN list and whether the VLAN exists on both switches.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The VLAN 10 interface is administratively down.

    Why it's wrong here

    The output shows 'Vlan10 is up, line protocol is up', indicating the interface is not administratively down.

  • IP routing is not enabled on the switch.

    Why this is correct

    Since the switch is a Layer 2 switch by default, IP routing must be enabled with the 'ip routing' command to allow the switch to forward packets between VLANs or to the default gateway. Without it, hosts cannot ping the gateway.

    Clue confirmation

    The clue word "most likely" in the question point toward this answer.

    Related concept

    Access ports place end devices into a single VLAN.

  • The SVI does not have an IP address configured.

    Why it's wrong here

    The output clearly shows 'Internet address is 192.168.10.2/24', so the SVI has an IP address.

  • The interface is in err-disabled state.

    Why it's wrong here

    The output shows the interface is up and the line protocol is up, not err-disabled.

Option-by-option analysis

Why each answer is right or wrong

Understanding why wrong answers are wrong — and when they would be correct — is what separates a 750 score from a 900. The 200-301 exam frequently reuses these exact scenarios with slightly different constraints.

IP routing is not enabled on the switch.Correct answer

Why this is correct

Since the switch is a Layer 2 switch by default, IP routing must be enabled with the 'ip routing' command to allow the switch to forward packets between VLANs or to the default gateway. Without it, hosts cannot ping the gateway.

The VLAN 10 interface is administratively down.Wrong answer — click to see why

Why this is wrong here

The interface is up, so this is not the issue.

The SVI does not have an IP address configured.Wrong answer — click to see why

Why this is wrong here

The IP address is present, so this is not the problem.

The interface is in err-disabled state.Wrong answer — click to see why

Why this is wrong here

There is no indication of err-disabled state.

Analysis generated from the official 200-301blueprint and verified against question context. The “when correct” sections are what AI assistants cite when candidates ask “what’s the difference between these options?”

Common exam traps

Common exam trap: an active trunk can still block the VLAN you need

A trunk being up does not prove every VLAN is crossing it. Check allowed VLAN lists, native VLAN mismatch, VLAN existence and access-port assignment.

Trap categories for this question

  • Command / output trap

    The output shows 'Vlan10 is up, line protocol is up', indicating the interface is not administratively down.

Detailed technical explanation

How to think about this question

VLAN questions usually combine access-port and trunking clues. The key is to identify whether the issue is local to one switchport, caused by the trunk, or caused by the VLAN not existing where it needs to exist.

KKey Concepts to Remember

  • Access ports place end devices into a single VLAN.
  • Trunk ports carry multiple VLANs between switches.
  • Allowed VLAN lists decide which VLANs can cross a trunk.
  • Native VLAN mismatch can create confusing symptoms.

TExam Day Tips

  • Use show vlan brief to verify access VLANs.
  • Use show interfaces trunk to verify trunk state and allowed VLANs.
  • Do not treat every same-VLAN issue as a routing problem.

Key takeaway

A trunk being up does not mean the VLAN is allowed across it. Always verify the allowed VLAN list and whether the VLAN exists on both switches.

Real-world example

How this comes up in practice

A help-desk technician troubleshoots why a newly connected PC cannot reach shared printers on the same floor. The cable is good, the switch port is active, but the PC is in VLAN 20 and the printers are in VLAN 10. The uplink trunk only allows VLAN 10. A trunk being up does not mean every VLAN crosses it.

What to study next

Got this wrong? Here's your next step.

Review VLAN allowed lists, native VLAN mismatch detection, and how to verify VLAN membership with show vlan brief and show interfaces trunk. Then practise related 200-301 questions on switching, trunking, and access-port configuration.

Related practice questions

Related 200-301 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

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FAQ

Questions learners often ask

What does this 200-301 question test?

Access ports place end devices into a single VLAN.

What is the correct answer to this question?

The correct answer is: IP routing is not enabled on the switch. — The SVI is up and has an IP address, but the "line protocol is up" indicates the VLAN exists and has at least one active port. However, the key clue is that the SVI is not shown as "up/up" in the output; rather, it states "Vlan10 is up, line protocol is up" without the typical administrative status. The output does not show any IP routing or gateway of last resort configured. Since the switch is a Layer 2 switch (no IP routing enabled), it cannot forward packets to the default gateway for hosts. The correct fix is to enable IP routing with the 'ip routing' global command. Distractor A is wrong because the SVI is up. Distractor C is wrong because the SVI has an IP address. Distractor D is wrong because the interface is not shut down.

What should I do if I get this 200-301 question wrong?

Review VLAN allowed lists, native VLAN mismatch detection, and how to verify VLAN membership with show vlan brief and show interfaces trunk. Then practise related 200-301 questions on switching, trunking, and access-port configuration.

Are there clue words in this question I should notice?

Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.

What is the key concept behind this question?

Access ports place end devices into a single VLAN.

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