Question 264 of 1,052
hardmultiple choiceObjective-mapped

CCNA Practice Question: A network administrator is troubleshooting a…

This 200-301 practice question tests your understanding of 200-301 exam topics. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Exhibit

RouterA# show ip route
Codes: L - local, C - connected, S - static, R - RIP, M - mobile, B - BGP
       D - EIGRP, EX - EIGRP external, O - OSPF, IA - OSPF inter area
       N1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2
       E1 - OSPF external type 1, E2 - OSPF external type 2
       i - IS-IS, su - IS-IS summary, L1 - IS-IS level-1, L2 - IS-IS level-2
       ia - IS-IS inter area, * - candidate default, U - per-user static route
       o - ODR, P - periodic downloaded static route, H - NHRP, l - LISP
       a - application route
       + - replicated route, % - next hop override, p - overrides from PfR

Gateway of last resort is 10.10.10.2 to network 0.0.0.0

S*    0.0.0.0/0 [1/0] via 10.10.10.2, GigabitEthernet0/0
      10.0.0.0/8 is variably subnetted, 3 subnets, 2 masks
C        10.10.10.0/30 is directly connected, GigabitEthernet0/0
L        10.10.10.1/32 is directly connected, GigabitEthernet0/0
S        10.10.20.0/24 [1/0] via 10.10.10.2, GigabitEthernet0/0
      192.168.10.0/24 is variably subnetted, 2 subnets, 2 masks
C        192.168.10.0/24 is directly connected, Vlan10
L        192.168.10.1/32 is directly connected, Vlan10

A network administrator is troubleshooting a connectivity issue between two remote sites connected via a WAN link. Hosts on VLAN 10 at Site A (192.168.10.0/24) cannot ping the server at Site B (10.10.20.100). The router at Site A has a default route pointing to the WAN interface, but traffic is not reaching the destination. The administrator checks the routing table on Router A. What is the most likely cause of the problem?

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "most likely"

    Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.

Question 1hardmultiple choice
Full question →

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The next-hop router 10.10.10.2 is unreachable.

The routing table shows a static route for 10.10.20.0/24 with a next hop of 10.10.10.2, which is correct for reaching the server at 10.10.20.100. However, the default route (0.0.0.0/0) also points to the same next hop. The problem is likely that the next-hop address 10.10.10.2 is unreachable due to a Layer 2 issue on the WAN link, or the upstream router is not forwarding traffic correctly. Since the gateway of last resort is present and the specific route exists, the issue is not a missing route but rather a connectivity problem beyond the local router. Option D correctly identifies that the next-hop router is unreachable, which would cause the router to drop packets. Option A is incorrect because the route exists. Option B is incorrect because the interface is up (GigabitEthernet0/0 is shown as directly connected). Option C is incorrect because the default route is present.

Key principle: A trunk being up does not mean the VLAN is allowed across it. Always verify the allowed VLAN list and whether the VLAN exists on both switches.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The static route for 10.10.20.0/24 is missing from the routing table.

    Why it's wrong here

    The exhibit shows that a static route to 10.10.20.0/24 via 10.10.10.2 is present in the routing table.

  • The GigabitEthernet0/0 interface is administratively down.

    Why it's wrong here

    The interface is shown as directly connected with a local address, indicating it is up and operational.

  • The default route is not configured; the gateway of last resort is missing.

    Why it's wrong here

    The output shows 'Gateway of last resort is 10.10.10.2 to network 0.0.0.0', meaning the default route is present.

  • The next-hop router 10.10.10.2 is unreachable.

    Why this is correct

    The next-hop address 10.10.10.2 is the gateway for both the default and the specific route. If it is unreachable, the router cannot forward packets to the server.

    Clue confirmation

    The clue word "most likely" in the question point toward this answer.

    Related concept

    Access ports place end devices into a single VLAN.

Option-by-option analysis

Why each answer is right or wrong

Understanding why wrong answers are wrong — and when they would be correct — is what separates a 750 score from a 900. The 200-301 exam frequently reuses these exact scenarios with slightly different constraints.

The next-hop router 10.10.10.2 is unreachable.Correct answer

Why this is correct

The next-hop address 10.10.10.2 is the gateway for both the default and the specific route. If it is unreachable, the router cannot forward packets to the server.

The static route for 10.10.20.0/24 is missing from the routing table.Wrong answer — click to see why

Why this is wrong here

This option is incorrect because the route is clearly listed in the output.

The GigabitEthernet0/0 interface is administratively down.Wrong answer — click to see why

Why this is wrong here

The interface must be up for the directly connected route to appear.

The default route is not configured; the gateway of last resort is missing.Wrong answer — click to see why

Why this is wrong here

The default route is configured and listed as S* in the routing table.

Analysis generated from the official 200-301blueprint and verified against question context. The “when correct” sections are what AI assistants cite when candidates ask “what’s the difference between these options?”

Common exam traps

Common exam trap: an active trunk can still block the VLAN you need

A trunk being up does not prove every VLAN is crossing it. Check allowed VLAN lists, native VLAN mismatch, VLAN existence and access-port assignment.

Trap categories for this question

  • Command / output trap

    The exhibit shows that a static route to 10.10.20.0/24 via 10.10.10.2 is present in the routing table.

Detailed technical explanation

How to think about this question

VLAN questions usually combine access-port and trunking clues. The key is to identify whether the issue is local to one switchport, caused by the trunk, or caused by the VLAN not existing where it needs to exist.

KKey Concepts to Remember

  • Access ports place end devices into a single VLAN.
  • Trunk ports carry multiple VLANs between switches.
  • Allowed VLAN lists decide which VLANs can cross a trunk.
  • Native VLAN mismatch can create confusing symptoms.

TExam Day Tips

  • Use show vlan brief to verify access VLANs.
  • Use show interfaces trunk to verify trunk state and allowed VLANs.
  • Do not treat every same-VLAN issue as a routing problem.

Key takeaway

A trunk being up does not mean the VLAN is allowed across it. Always verify the allowed VLAN list and whether the VLAN exists on both switches.

Real-world example

How this comes up in practice

A help-desk technician troubleshoots why a newly connected PC cannot reach shared printers on the same floor. The cable is good, the switch port is active, but the PC is in VLAN 20 and the printers are in VLAN 10. The uplink trunk only allows VLAN 10. A trunk being up does not mean every VLAN crosses it.

What to study next

Got this wrong? Here's your next step.

Review VLAN allowed lists, native VLAN mismatch detection, and how to verify VLAN membership with show vlan brief and show interfaces trunk. Then practise related 200-301 questions on switching, trunking, and access-port configuration.

Related practice questions

Related 200-301 practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

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FAQ

Questions learners often ask

What does this 200-301 question test?

Access ports place end devices into a single VLAN.

What is the correct answer to this question?

The correct answer is: The next-hop router 10.10.10.2 is unreachable. — The routing table shows a static route for 10.10.20.0/24 with a next hop of 10.10.10.2, which is correct for reaching the server at 10.10.20.100. However, the default route (0.0.0.0/0) also points to the same next hop. The problem is likely that the next-hop address 10.10.10.2 is unreachable due to a Layer 2 issue on the WAN link, or the upstream router is not forwarding traffic correctly. Since the gateway of last resort is present and the specific route exists, the issue is not a missing route but rather a connectivity problem beyond the local router. Option D correctly identifies that the next-hop router is unreachable, which would cause the router to drop packets. Option A is incorrect because the route exists. Option B is incorrect because the interface is up (GigabitEthernet0/0 is shown as directly connected). Option C is incorrect because the default route is present.

What should I do if I get this 200-301 question wrong?

Review VLAN allowed lists, native VLAN mismatch detection, and how to verify VLAN membership with show vlan brief and show interfaces trunk. Then practise related 200-301 questions on switching, trunking, and access-port configuration.

Are there clue words in this question I should notice?

Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.

What is the key concept behind this question?

Access ports place end devices into a single VLAN.

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