Question 157 of 1,819
Network Infrastructure and ConnectivitymediumMultiple SelectObjective-mapped

CCNA Network Infrastructure and Connectivity Practice Question

This 200-301 practice question tests your understanding of network infrastructure and connectivity. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Which TWO interface error counters indicate a Layer 1 issue?

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Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

CRC errors

CRC errors occur when the cyclic redundancy check computed at the receiver does not match the value appended by the sender, indicating that the frame was corrupted during transmission. This corruption is typically caused by physical-layer problems such as faulty cabling, bad connectors, or excessive electrical noise. Runts are frames that are smaller than the minimum Ethernet frame size of 64 bytes (excluding preamble), and they often result from collisions or transceiver issues that are Layer 1 phenomena. Both counters directly point to physical-layer impairments rather than logical or congestion-related issues.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • CRC errors

    Why this is correct

    CRC errors indicate a mismatch in the frame check sequence, commonly due to physical layer issues like bad cabling or electromagnetic interference.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Output queue drops

    Why it's wrong here

    Output queue drops are typically caused by congestion and buffer exhaustion at Layer 3, not a Layer 1 issue.

  • Runts

    Why this is correct

    Runts are frames smaller than the minimum Ethernet size (64 bytes), often resulting from collisions or faulty hardware at Layer 1.

    Related concept

    Read the scenario before looking for a memorised answer.

  • Input errors

    Why it's wrong here

    Input errors is a general counter that includes all receive errors, but it is not specific to Layer 1; it can include CRC, runts, giants, and framing errors.

  • Ignored packets

    Why it's wrong here

    Ignored packets are those dropped due to buffer overflow, often from high traffic or hardware limitations, not specifically a Layer 1 error.

Option-by-option analysis

Why each answer is right or wrong

Understanding why wrong answers are wrong — and when they would be correct — is what separates a 750 score from a 900. The 200-301 exam frequently reuses these exact scenarios with slightly different constraints.

CRC errorsCorrect answer

Why this is correct

CRC errors indicate a mismatch in the frame check sequence, commonly due to physical layer issues like bad cabling or electromagnetic interference.

Output queue dropsWrong answer — click to see why

Why this is wrong here

Output queue drops occur when the transmit queue is full due to congestion, typically at Layer 3 (IP) or Layer 2 (switching). They are not caused by physical layer issues but by traffic overload or insufficient buffer space.

Why candidates choose this

Students might confuse output drops with input errors, thinking any 'drop' could be physical, but output drops are purely a queuing mechanism issue.

Input errorsWrong answer — click to see why

Why this is wrong here

Input errors is a catch-all counter that includes CRC, runts, giants, and framing errors. While it can indicate Layer 1 issues, it is not specific to Layer 1 because it also includes errors from higher layers (e.g., alignment errors). The question asks for counters that indicate a Layer 1 issue, and input errors is too broad.

Why candidates choose this

Since input errors often include CRC and runts, students may think it directly indicates Layer 1, but it is a summary counter that can also include non-Layer1 errors.

Ignored packetsWrong answer — click to see why

Why this is wrong here

Ignored packets are dropped due to buffer overflow, often from high traffic or hardware limitations, not specifically a Layer 1 error. They are typically caused by congestion at Layer 2 or Layer 3, not physical layer faults.

Why candidates choose this

The term 'ignored' might suggest the interface is ignoring bad frames, but it actually refers to packets dropped because the receive buffer is full, which is a resource issue, not a physical layer error.

Analysis generated from the official 200-301blueprint and verified against question context. The “when correct” sections are what AI assistants cite when candidates ask “what’s the difference between these options?”

Common exam traps

Common exam trap: answer the scenario, not the keyword

Cisco often tests the distinction between Layer 1 errors (CRC, runts, giants, frame errors) and Layer 2/3 congestion indicators (output drops, input drops, ignored counts), so the trap is that candidates mistakenly associate any 'drop' or 'error' counter with the physical layer without understanding the underlying cause.

Trap categories for this question

  • Command / output trap

    Output queue drops are typically caused by congestion and buffer exhaustion at Layer 3, not a Layer 1 issue.

Detailed technical explanation

How to think about this question

CRC errors are detected by the Ethernet hardware using a 32-bit CRC field in the Ethernet trailer (IEEE 802.3). A single bit error anywhere in the frame (from destination MAC through payload) will cause the CRC to mismatch, and the frame is discarded. Runts can also be caused by a malfunctioning NIC that transmits partial frames or by a duplex mismatch where one side transmits before sensing the carrier, leading to collision fragments. In a real-world scenario, a long cable run with poor shielding might produce both CRC errors and runts simultaneously, while output queue drops would require a separate traffic-shaping analysis.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the 200-301 exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

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FAQ

Questions learners often ask

What does this 200-301 question test?

Network Infrastructure and Connectivity — This question tests Network Infrastructure and Connectivity — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: CRC errors — CRC errors occur when the cyclic redundancy check computed at the receiver does not match the value appended by the sender, indicating that the frame was corrupted during transmission. This corruption is typically caused by physical-layer problems such as faulty cabling, bad connectors, or excessive electrical noise. Runts are frames that are smaller than the minimum Ethernet frame size of 64 bytes (excluding preamble), and they often result from collisions or transceiver issues that are Layer 1 phenomena. Both counters directly point to physical-layer impairments rather than logical or congestion-related issues.

What should I do if I get this 200-301 question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 11, 2026

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