CIS-DF Practice Test 6 — 10 Questions

Question 1

Which TWO user roles are typically associated with managing and reviewing CMDB Health and Governance dashboards? (Choose two.)

Accepted Answer

sn_cmdb_admin. CMDB health and governance management requires administrative or specialized read roles tailored to CMDB health oversight.

Answer

itil

Answer

survey_admin

Answer

approval_user

Question 2

Which TWO of the following represent valid types of Application Services that can be deployed in ServiceNow?

Accepted Answer

Manual Application Service. Application Services can be created as Manual or Dynamic CI Group types.

Answer

Hardware Application Service

Answer

Foundation Application Service

Answer

Portfolio Application Service

Question 3

What is the primary role of a 'Data Owner' in the context of ServiceNow CMDB governance?

Accepted Answer

Accountability for the accuracy, completeness, and quality of data within their assigned CI domain. Data owners are accountable for the accuracy, completeness, and governance of their assigned CI portfolios.

Answer

Approving financial balance sheets for the enterprise

Answer

Configuring network switch routing tables

Answer

Writing custom Java code for MID server extensions

Question 4

An administrator needs to configure a Data Certification schedule to ensure that Application owners review their respective records quarterly. Which module is used to set up these recurring certification campaigns?

Accepted Answer

Data Certification > Certification Definitions. Data Certification templates and schedules are configured under the Data Certification application menus to assign review tasks to designated owners.

Answer

Configuration > Governance > Audits

Answer

CMDB Health > Certification Rules

Answer

Service Level Management > Certification

Question 5

An administrator needs to understand where a newly discovered database instance CI's attributes are stored across the CMDB table hierarchy. Which table represents the base class for all Configuration Items in ServiceNow?

Accepted Answer

cmdb. The base class for all CIs in the CMDB is cmdb, which contains core attributes inherited by all child classes.

Answer

cmdb_rel_ci

Answer

sys_object

Answer

cmdb_ci

Question 6

An enterprise has multiple disjointed data sources feeding network gear into the CMDB. Source A provides high-accuracy IP data, while Source B provides high-accuracy serial numbers. However, their discovery source names differ slightly in casing and format across jobs. How does the IRE handle discovery source strings during reconciliation?

Accepted Answer

Discovery source strings are case-sensitive and must be standardized; inconsistent naming causes the IRE to treat them as distinct data sources, bypassing intended precedence rules.. Discovery source names must be registered in the sys_object_source or cmdb_sync_v2 framework properly, and matching is case-sensitive or managed through standardized discovery source entries.

Answer

The IRE maps discovery sources based on IP address ranges rather than the discovery source string.

Answer

The IRE automatically normalizes all discovery source strings to lowercase and strips special characters.

Answer

Discovery source names only affect reporting and have no impact on IRE reconciliation behavior.

Question 7

Which dashboard component in the CMDB Health Dashboard displays the ratio of CIs that have missing mandatory attributes?

Accepted Answer

Completeness Score Widget. The Completeness score gauge displays the percentage of CIs meeting completeness criteria, including missing mandatory attributes.

Answer

Correctness Duplicate Widget

Answer

Orphaned CI Widget

Answer

Compliance Audit Widget

Question 8

Which TWO benefits are gained by scheduling regular Data Certification campaigns in a mature CMDB? (Choose two.)

Accepted Answer

Maintaining audit readiness and proving data governance compliance. Regular data certification campaigns ensure continuous data validation by accountable owners and help maintain high data hygiene.

Answer

Replacing the need for the Identification and Reconciliation Engine (IRE)

Answer

Automatically generating physical network router configurations

Answer

Automatically resolving all IT service desk P1 incidents

Question 9

Which module provides a centralized reporting interface specifically for monitoring CMDB data quality scores across Completeness, Correctness, and Compliance?

Accepted Answer

CMDB Health Dashboard. The CMDB Health Dashboard is the primary built-in module for monitoring CMDB data quality metrics.

Answer

CSDM Workspace

Answer

Performance Analytics Hub

Answer

CMDB Dashboard in Service Operations Workspace

Question 10

Which dashboard provides visibility into how well an organization's data aligns with the Common Service Data Model (CSDM) across foundations, design, manage technical services, and sell/consume?

Accepted Answer

CSDM Data Foundations Dashboard. The CSDM Data Foundations Dashboard measures alignment with CSDM stages.

Answer

Service Portfolio Management Dashboard

Answer

CMDB Health Dashboard

Answer

ITOM Visibility Dashboard