SNOW-CAD Practice Test 2 — 10 Questions

Question 1

Match each ServiceNow application scope to its description.

Question 2

Match each ServiceNow access control rule (ACL) type to its function.

Question 3

Drag and drop the steps to create a UI Action in ServiceNow into the correct order.

Question 4

Drag and drop the steps to create an ACL (Access Control List) in ServiceNow into the correct order.

Question 5

Drag and drop the steps to create a new Update Set in ServiceNow into the correct order.

Question 6

Drag and drop the steps to configure a Business Rule in ServiceNow into the correct order.

Question 7

Drag and drop the steps to create a Client Script in ServiceNow into the correct order.

Question 8

Drag and drop the steps to create a new Scheduled Job in ServiceNow into the correct order.

Question 9

A company is integrating ServiceNow with an external system using REST API. The integration is failing with a 401 Unauthorized error. The integration user's credentials are correct and the user has the 'rest_service' role. What is the most likely cause of the failure?

Accepted Answer

The OAuth token used for authentication has expired or is invalid.. A 401 Unauthorized error indicates that the request lacks valid authentication credentials. Since the integration user's credentials are correct and the user has the 'rest_service' role, the most likely cause is that the OAuth token used for authentication has expired or is invalid. ServiceNow REST API integrations commonly use OAuth 2.0 tokens, which have a finite lifetime and must be refreshed or reissued upon expiration.

Answer

The password for the integration user does not meet complexity requirements.

Answer

The integration user does not have the 'rest_api' role.

Answer

The integration is hitting a table ACL that denies read access.

Question 10

A ServiceNow administrator needs to integrate with an external inventory system. The integration must import inventory items into a custom table 'inventory_item' and export order status from a custom table 'order' to the external system. Which TWO methods should the administrator use to achieve this?

Accepted Answer

Export to XML to export order status.. Option B is correct because Export to XML is a native ServiceNow feature that allows administrators to export records from any table, including the custom 'order' table, in XML format. This XML data can then be consumed by an external system via a REST or SOAP endpoint, making it a straightforward method for exporting order status. Option D is correct because Import Set Row is a specific import set table that stores each row of imported data before it is transformed into the target table, such as 'inventory_item', providing a structured way to import inventory items.

Answer

Web Services Import set to import inventory items.

Answer

Flow Designer to both import and export.

Answer

Transform Map to export order status.