PgMP Practice Test 3 — 25 Questions

Question 1

The program manager is preparing for a steering committee meeting. Which action best supports stakeholder engagement?

Accepted Answer

Circulate the agenda and relevant materials well in advance.. Ensuring the committee has the right information to make decisions is a key engagement activity.

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Provide only positive progress updates.

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Avoid discussing risks to keep the meeting short.

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Restrict the meeting to only the program sponsor.

Question 2

Which document serves as the primary agreement between the program and the performing organization regarding the program's strategic outcomes?

Accepted Answer

Program Charter. The Program Charter is the formal document that authorizes the program and commits the organization to its strategic goals.

Answer

Business Case

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Program Management Plan

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Scope Statement

Question 3

A program manager identifies a new stakeholder midway through the program. Which action should the program manager prioritize to maintain alignment with the program roadmap?

Accepted Answer

Assess the stakeholder's influence and interest level using the Stakeholder Analysis Matrix.. Prioritizing stakeholder identification and analysis ensures that program objectives remain aligned with the needs of all impacted parties.

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Immediately update the program charter to include the stakeholder.

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Ask the steering committee to approve the stakeholder's involvement.

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Add the stakeholder to the communication distribution list immediately.

Question 4

Which of the following is an effective way to manage stakeholder expectations regarding program delays?

Accepted Answer

Communicate the impact and the mitigation plan early.. Transparency and proactive communication are key to managing stakeholder expectations.

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Wait until the delay is confirmed before informing anyone.

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Hide the delay within a larger status report.

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Blame the component project team for the delay.

Question 5

When a stakeholder raises an issue that is out of scope, what is the best response?

Accepted Answer

Log the issue and discuss its impact on the program with the stakeholder.. Acknowledging the issue while managing the scope boundary is the correct professional approach.

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Tell them to submit a change request immediately.

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Refuse to listen to out-of-scope issues.

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Agree to do it to keep them happy.

Question 6

If a program is found to have a negative ROI but is still required for regulatory compliance, how should the program manager document this in the business case?

Accepted Answer

Justify the program based on non-financial strategic value. The business case must clearly articulate that the program is strategically justified by regulatory requirements despite the negative financial return.

Answer

Request an exemption from the compliance requirement

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Report the program as failing

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Omit the ROI calculation

Question 7

A program manager is developing the program roadmap. What is the primary purpose of this document in the context of strategic alignment?

Accepted Answer

To communicate the program's strategic trajectory. The roadmap serves as a high-level visual representation of how program components lead to the achievement of strategic goals.

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To manage project-level schedule dependencies

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To define the budget allocation for each project

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To record the risk assessment of the program

Question 8

A program manager is initiating a new program that aims to improve market share. Which document should the program manager prioritize to ensure the program remains aligned with the organization's strategic objectives?

Accepted Answer

Program Business Case. The program business case provides the justification and strategic alignment necessary for the program's existence.

Answer

Program Roadmap

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Benefits Realization Plan

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Program Charter

Question 9

A program manager is reviewing the environmental factors of the organization. Which factor is categorized as a 'technological' element in a PESTLE analysis?

Accepted Answer

New automation tools for production. Technological factors include advancements that affect the organization's ability to innovate or operate, such as new software or automation.

Answer

Public opinion on sustainability

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Changing labor laws

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Fluctuating interest rates

Question 10

When the roadmap is being updated, which activity ensures the program remains strategically aligned?

Accepted Answer

Revalidating the business case. Reviewing the business case during roadmap updates ensures that milestones and deliverables still support the current organizational strategy.

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Refreshing the risk register

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Updating the project resource schedule

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Verifying technical requirements

Question 11

Which THREE documents are essential for ensuring a program remains aligned with its strategic mandate throughout the lifecycle?

Accepted Answer

Program Charter. The Business Case, Program Charter, and Roadmap are the foundational documents for maintaining strategic alignment.

Answer

Project Management Plan

Answer

Team Roster

Question 12

A program manager discovers that two projects in the program are claiming the same efficiency gains. What is the correct approach to resolve this?

Accepted Answer

Review the program benefit dependency map and re-allocate the benefit.. Double-counting benefits is a common error that must be resolved through clear attribution and documentation in the benefits register.

Answer

Assign the benefit exclusively to the project with the highest budget.

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Remove the benefit from the program entirely.

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Let both projects claim the benefit to boost performance metrics.

Question 13

A program is entering its sustainment phase. Who is ultimately accountable for ensuring that the benefits continue to be realized after the program team disbands?

Accepted Answer

Benefits Owner. While the program team hands over the capability, the business operational owners maintain accountability for ongoing benefit sustainment.

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Program Manager

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Program Sponsor

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Project Manager

Question 14

Which THREE actions help a program manager identify potential benefits during the initiation phase?

Accepted Answer

Analyzing the organizational strategic plan.. Identification involves stakeholder input, analysis of business performance, and alignment with organizational strategy.

Answer

Reviewing the previous year's employee turnover rates.

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Consulting with external software vendors.

Question 15

A program manager is tasked with creating a benefits dependency map. What is the primary purpose of this tool?

Accepted Answer

To illustrate the path from program outcomes to strategic objectives.. Dependency maps visualize the relationship between program outputs, outcomes, and strategic objectives.

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To identify individual stakeholder communication needs.

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To list all program risks and mitigation strategies.

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To track the budget allocation for each project.

Question 16

A Program Governance Board (PGB) needs to escalate a cross-functional resource conflict that the Program Manager cannot resolve. What is the standard governance escalation path?

Accepted Answer

Escalate to the Program Steering Committee. Governance escalation follows the organizational hierarchy to the steering committee or portfolio board.

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Escalate to the Program Manager's direct supervisor

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Escalate to the PMO Director

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Escalate to the project sponsors

Question 17

An organization decides to shift its strategy, rendering a long-term program benefit obsolete. The program has already spent 70% of its budget. What is the best course of action?

Accepted Answer

Formally close the program and document lessons learned.. When benefits are no longer aligned with strategy, the program should be formally re-evaluated, which may lead to termination to prevent further waste.

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Modify the benefit to match the new strategy without steering committee approval.

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Continue to the end because 70% of the budget is already spent.

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Wait for the next fiscal year to review the benefits.

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Report the program as successful to protect organizational reputation.

Question 18

Which THREE items are standard components of a Benefits Register?

Accepted Answer

Expected value or performance metric.. A benefits register tracks the benefit description, the stakeholder responsible, and the value metrics.

Answer

The name of the software application used.

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The office location of the project team.

Question 19

Who is primarily responsible for ensuring that the program's governance structure is implemented and followed?

Accepted Answer

The Program Manager. The Program Manager is accountable for the day-to-day execution of the governance plan.

Answer

The Program Sponsor

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The PMO Lead

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The Governance Board Chair

Question 20

What role does the Program Governance Board play regarding program risks?

Accepted Answer

Reviewing high-impact risks that threaten program objectives. The Board reviews high-level risks that could impact the program's viability or strategic success.

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Executing risk response plans

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Developing the risk register

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Assigning individual risks to team members