PL-900 Identify foundational components of Power Platform — 20 Questions

Question 1

A company wants to create a custom app that allows field technicians to view and update work orders from their mobile devices. The app must work offline and sync data when connectivity is restored. Which Power Platform component should be used?

Accepted Answer

Power Apps. Power Apps is the correct component because it enables the creation of custom canvas or model-driven apps that can run on mobile devices. Power Apps supports offline capability through the use of the offline profile feature, which allows users to view and update work orders without connectivity and sync changes to the underlying Microsoft Dataverse when the connection is restored.

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Power Automate

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Power BI

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Power Virtual Agents

Question 2

A business analyst wants to create a dashboard that displays real-time sales data from a SQL database and share it with the team. Which Power Platform component is best suited?

Accepted Answer

Power BI. Power BI is the correct choice because it is specifically designed for data visualization and business intelligence, enabling real-time dashboards from SQL databases via DirectQuery or live connections. It allows sharing dashboards with the team through Power BI Service, meeting the requirement for real-time sales data display and collaboration.

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Power Automate

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Power Virtual Agents

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Power Apps

Question 3

An organization uses Power Apps to manage inventory. The app uses a SharePoint list as the data source. Users report that when two employees update the same item simultaneously, data is lost. What is the best solution?

Accepted Answer

Enable versioning on the SharePoint list and modify the app to check the last modified timestamp before update. Option D is correct because it directly addresses the root cause of data loss: concurrent updates overwriting each other. By enabling versioning on the SharePoint list, the app can retrieve the last modified timestamp before performing an update. If the timestamp has changed since the record was loaded, the app can detect a conflict and prompt the user to refresh, preventing silent overwrites. This pattern is known as optimistic concurrency control and is the standard approach for SharePoint-based Power Apps.

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Switch the data source to Microsoft Dataverse

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Restrict editing to one user at a time using permissions

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Use Power Automate to create a flow that queues updates

Question 4

A company wants to automate the process of sending a welcome email to new employees after their HR record is created in Dataverse. Which component should be used?

Accepted Answer

Power Automate. Power Automate is the correct choice because it is designed to create automated workflows that trigger on events in Dataverse, such as the creation of a new HR record. It can then perform actions like sending a welcome email via connectors (e.g., Office 365 Outlook) without manual intervention.

Answer

Power Apps

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Power Virtual Agents

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Power BI

Question 5

Which Power Platform component provides a low-code platform to build custom business applications that can be embedded in Microsoft Teams?

Accepted Answer

Power Apps. Power Apps is the correct answer because it is the low-code platform within Microsoft Power Platform specifically designed for building custom business applications. These apps can be directly embedded into Microsoft Teams via the 'Power Apps' tab or personal app, allowing users to interact with the app without leaving the Teams interface.

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Power BI

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Power Virtual Agents

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Power Automate

Question 6

A company uses Power Automate to send approval requests. The flow is triggered when a new item is added to a SharePoint list. However, the flow fails when the item contains a large attachment. What is the most likely cause?

Accepted Answer

The attachment exceeds the maximum file size allowed by Power Automate. Power Automate imposes a maximum file size limit for attachments processed within flows. When a SharePoint list item includes a large attachment that exceeds this limit, the flow fails during the approval action because the attachment data cannot be transmitted. This is a known constraint in Power Automate, typically around 100 MB for standard connectors, and is the most direct cause of the failure described.

Answer

The flow is using the wrong trigger

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The approval action is not configured for attachments

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The SharePoint list is not properly configured for large files

Question 7

A business wants to create a chatbot that answers common IT support questions and can escalate to a human agent if needed. Which Power Platform component should be used?

Accepted Answer

Power Virtual Agents. Power Virtual Agents (D) is the correct choice because it is a Power Platform component specifically designed to create conversational AI chatbots with minimal code. It allows you to build a bot that answers common IT support questions using prebuilt topics and can seamlessly escalate to a human agent via a handoff to a live chat system or Dynamics 365 Customer Service.

Answer

Power Apps

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Power BI

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Power Automate

Question 8

Which data platform in Power Platform provides a secure, scalable database with built-in business logic and security?

Accepted Answer

Microsoft Dataverse. Microsoft Dataverse is the correct answer because it is the underlying data platform for Power Platform that provides a secure, scalable database with built-in business logic (such as business rules, workflows, and calculated fields) and role-based security. Unlike other options, Dataverse is designed specifically to store and manage business data with features like column-level security, auditing, and a rich metadata-driven architecture.

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SharePoint

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SQL Server

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Excel

Question 9

A Power Apps app uses a canvas and connects to multiple data sources. Users complain that the app loads slowly. What is the best practice to improve performance?

Accepted Answer

Use the 'ClearCollect' function to cache data in a collection. Option A is correct because the ClearCollect function allows you to cache data from external sources into a local collection within the app. This reduces the number of round trips to the data source during user interactions, significantly improving load and response times by minimizing network latency and data source throttling.

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Add more screens to distribute the load

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Increase the timeout settings

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Use a single data source

Question 10

A company wants to analyze customer feedback from surveys stored in Excel and create interactive reports. Which combination of Power Platform components is best?

Accepted Answer

Power BI and Power Automate. Option C is correct because Power BI is the primary tool for creating interactive reports and dashboards from data sources like Excel, while Power Automate can be used to automate the ingestion or refresh of survey data from Excel into Power BI, enabling scheduled updates. Together, they directly address the requirement to analyze feedback and build interactive reports without needing custom app development.

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Power Virtual Agents and Power BI

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Power Apps and Power BI

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Power Apps and Power Automate

Question 11

Which Power Platform component allows users to create automated workflows between apps and services?

Accepted Answer

Power Automate. Power Automate is the correct answer because it is the Power Platform component specifically designed to create automated workflows between apps and services. It enables users to build flows that trigger actions across hundreds of connectors, such as sending an email when a new SharePoint item is added, without writing code.

Answer

Power BI

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Power Virtual Agents

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Power Apps

Question 12

Which TWO of the following are key benefits of using Microsoft Dataverse? (Choose two.)

Accepted Answer

Business logic such as calculated columns and business rules. Option A is correct because Microsoft Dataverse includes built-in business logic capabilities such as calculated columns (which compute values based on other columns) and business rules (which enforce conditions or actions without custom code). These features allow creators to implement data validation and automation directly within the data platform, reducing the need for external workflows or plugins.

Answer

Ability to store unstructured data like videos

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Direct embedding in Microsoft Teams without any integration

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Real-time analytics dashboards

Question 13

Which THREE of the following are valid connectors in Power Automate? (Choose three.)

Accepted Answer

SQL Server. SQL Server is a valid connector in Power Automate because it allows direct integration with on-premises or cloud-hosted SQL Server databases via the on-premises data gateway or Azure SQL. This connector supports triggers like 'When an item is created or modified' and actions such as 'Get rows' or 'Insert row', enabling automated workflows that read and write data to SQL tables.

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Google Drive

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Dropbox

Question 14

Which TWO of the following are components of Power Platform? (Choose two.)

Accepted Answer

Power Apps. Power Apps is a core component of Microsoft Power Platform, enabling users to build custom low-code applications for web and mobile without extensive programming. It integrates with other Power Platform services like Power Automate and Power BI to create end-to-end business solutions.

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SharePoint

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Teams

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Excel

Question 15

Which THREE of the following are capabilities of Power Virtual Agents? (Choose three.)

Accepted Answer

Use prebuilt templates for common scenarios. Option A is correct because Power Virtual Agents provides a library of prebuilt templates for common chatbot scenarios, such as customer support or FAQ handling, which accelerates development by offering starter content and dialog structures. These templates are designed to be customized, allowing creators to quickly build functional bots without starting from scratch.

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Generate interactive reports from conversation data

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Automate complex workflows with conditions

Question 16

Refer to the exhibit. You are reviewing an Azure Resource Manager template for a Power Platform connector. Which component is being configured?

Accepted Answer

A Dataverse connector. The exhibit shows an Azure Resource Manager (ARM) template defining a connection resource of type 'Microsoft.PowerPlatform/connectors'. This resource type specifically configures a Dataverse connector, which enables Power Platform components to connect to Microsoft Dataverse. The template includes properties like 'environment', 'apiId', and 'connectionParameters' that are unique to connector definitions, not to apps, flows, or datasets.

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A Power Apps canvas app

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A Power Automate flow

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A Power BI dataset

Question 17

Refer to the exhibit. A Power Automate flow fails with the error shown. What is the most likely cause?

Accepted Answer

The SharePoint connection used in the flow does not have write permissions. The error message indicates a permission issue when the flow attempts to write to the SharePoint list. Since the flow trigger and HTTP request URL are validated at design time and the SharePoint site is accessible (the flow runs but fails), the most likely cause is that the SharePoint connection used in the flow lacks write permissions on the target list or library.

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The flow trigger is misconfigured

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The SharePoint site is offline

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The HTTP request URL is malformed

Question 18

Refer to the exhibit. Which Power Platform component is being described?

Accepted Answer

Power Automate. The exhibit describes a tool that automates workflows between applications and services, such as sending notifications or synchronizing files, without requiring custom code. This is the core function of Power Automate, which uses triggers and actions to create automated processes across hundreds of connectors.

Answer

Power BI

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Power Virtual Agents

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Power Apps

Question 19

A medium-sized company uses Power Platform to manage its customer service operations. They have a model-driven app built on Dataverse that tracks cases and customer interactions. Recently, the app has been experiencing slow load times when users open a case record. The Dataverse environment is in the same region as the users. The app uses several business rules and calculated fields. The IT team suspects that the issue might be related to the number of components on the form. They want to optimize performance without disabling necessary functionality. The app is used by 50 customer service agents. What should the IT team do to improve form load times?

Accepted Answer

Remove unused fields and columns from the main form. Option A is correct because removing unused fields and columns from the main form reduces the amount of data retrieved and processed when a case record loads. Fewer form components mean fewer calls to Dataverse and less client-side rendering, directly improving load times without disabling necessary business rules or calculated fields.

Answer

Add more calculated fields to precompute values

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Disable all business rules

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Switch the app to a canvas app

Question 20

A non-profit organization uses Power Automate to send thank-you emails to donors after a donation is recorded in a SharePoint list. The flow is triggered when a new item is added. Recently, the flow has been failing intermittently with a '400 Bad Request' error. The SharePoint list has columns: DonorName, Email, Amount, Date. The flow uses the 'Send an email (V2)' action. The IT volunteer who set up the flow is unavailable. The organization needs a quick resolution. What is the most likely cause of the error?

Accepted Answer

The 'Send an email' action is using an invalid email address. The '400 Bad Request' error in Power Automate's 'Send an email (V2)' action typically indicates that the email server rejected the request due to a malformed or invalid recipient address. Since the flow dynamically pulls the email from the SharePoint list's 'Email' column, a missing, misspelled, or improperly formatted email address (e.g., missing '@' or domain) would cause the SMTP server to return a 400 status. This is the most common cause in donation-tracking scenarios where manual data entry may introduce errors.

Answer

The flow trigger is misconfigured

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The SharePoint list is full

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The organization's email server is down