20+ practice questions focused on Describe Microsoft 365 pricing, licensing, and support — one of the most tested topics on the Microsoft 365 Fundamentals MS-900 exam. Each question includes a detailed explanation so you learn why the right answer is correct.
Start Describe Microsoft 365 pricing, licensing, and support PracticeYour organization has 500 users with Microsoft 365 E3 licenses. You want to add security features such as Microsoft Defender for Office 365 (Plan 1) and Microsoft Purview Information Protection. Which licensing approach should you recommend?
Explanation: Microsoft 365 E5 includes both Defender for Office 365 (Plan 1) and Purview Information Protection (formerly Azure Information Protection P2) natively, whereas E3 requires separate add-ons. Upgrading all users to E5 is the simplest and most cost-effective licensing approach when both security features are needed for all 500 users, as it avoids the complexity and potential per-user cost of stacking multiple add-on SKUs.
A company with 200 employees needs to deploy Microsoft 365 Apps for Enterprise. They want to pay monthly and have no annual commitment. Which licensing program should they use?
Explanation: Microsoft 365 Business Premium is the correct choice because it includes Microsoft 365 Apps for Enterprise (e.g., Word, Excel, PowerPoint) and is available as a monthly subscription with no annual commitment for organizations with up to 300 users. This aligns with the company's requirement of 200 employees and the desire for flexible, month-to-month billing.
Your organization is a non-profit with 1000 users. You want to minimize costs while providing email, file storage, and Microsoft Teams. Which licensing strategy should you use?
Explanation: The correct answer is D: Apply for Microsoft 365 Nonprofit Business Basic. Nonprofits can get discounted or donated plans. Microsoft 365 Business Basic includes Exchange Online, SharePoint, OneDrive, and Teams. Option A (E3) is too expensive. Option B (Business Premium) includes more features than needed. Option C (E5) is overkill. Option D is the most cost-effective.
A user is unable to send emails with attachments larger than 25 MB. The organization has Microsoft 365 Business Standard. What should you do to increase the attachment limit?
Explanation: In Microsoft 365 Business Standard, the default maximum message size for email attachments is 25 MB. To increase this limit, you must modify the maximum message size setting in the Exchange admin center (EAC), which controls the transport limits for the organization. This is the correct administrative action to raise the attachment size threshold beyond the default.
Your organization uses Microsoft 365 E5 and wants to implement Microsoft Copilot for Microsoft 365. Which licensing prerequisite must be met?
Explanation: Microsoft Copilot for Microsoft 365 requires a qualifying Microsoft 365 plan that includes the necessary AI and security features. Microsoft 365 E5 or E3 (with specific add-ons) are the minimum licensing prerequisites because they provide the underlying Microsoft Graph data, Microsoft 365 Apps, and enterprise-grade security (e.g., Microsoft Purview) that Copilot relies on for contextual AI responses. Without an E5 or E3 license, the Copilot service cannot integrate with the user's mailbox, documents, and calendar data.
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