Be able to set DSCP EF for voice bearer and CS3 for signaling, configure trust boundaries and LLQ on IOS, and use CUCM Locations for per-site bandwidth and CAC. The single most important thing: match the correct DSCP value and queue to each traffic class.
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Domain overview
This domain covers QoS and media handling in Cisco Collaboration: DSCP marking for voice and video, trust boundaries, LLQ and bandwidth allocation, locations and regions for call admission control, and RTP/SRTP media flow. Questions present branch deployments, router or switch QoS configuration, and CUCM service parameters, asking you to select the correct marking, queue, or bandwidth object.
Exam objectives
DSCP values for voice bearer (EF 46) and call signaling (CS3 24) on Cisco IOS and switches
Trust boundaries and 'mls qos trust dscp' or 'auto qos' on access switch ports
CUCM Locations for call admission control and video bandwidth limits per site
LLQ priority queue, bandwidth remaining percent, and RSVP or CAC for voice and video
Marking signaling as EF instead of CS3, or marking voice bearer as AF41, which breaks provider QoS mapping and queue treatment.
Forgetting to establish a trust boundary on access ports, so endpoint markings are re-marked or stripped before reaching the WAN.
Confusing CUCM Regions (codec selection) with Locations (bandwidth and CAC), then applying the wrong object for a video bandwidth limit.
Click any question to see the full explanation and answer options, or start a focused practice session above.
You are implementing a QoS policy on a WAN edge router. You have a requirement to prioritize video traffic. Which queueing mechanism is recommended by Cisco to minimize jitter and latency for video streams?
2A network administrator is troubleshooting one-way audio issues between a Cisco IP Phone and a Cisco TelePresence endpoint. The path traverses a router with a configured class-map. Which command would you use to verify the packet markings on the ingress interface?
3What is the default behavior for DSCP markings on traffic originating from a Cisco IP Phone that has not been configured with specific QoS policies?
4You are configuring QoS for a Cisco Unified Communications Manager (CUCM) deployment. You need to ensure that audio media traffic between endpoints is marked correctly. Which DSCP value should be assigned to RTP audio traffic according to the Cisco SRND best practices?
5Which DSCP value is recommended for Call Signaling traffic in a Cisco Unified Communications network?
6When using 'RSVP' for Call Admission Control (CAC), what happens if the available bandwidth on the path is less than the requested amount?
7An administrator needs to enforce a bandwidth limit for video calls at a specific site in CUCM. Which configuration object should be used?
8In a multi-site deployment, you have a requirement to transcode between G.711 and G.729. If the transcoder resources are exhausted, what is the expected outcome for a new call requiring this conversion?
9You are configuring a Cisco IOS router to perform traffic shaping for voice traffic. Why is traffic shaping often used in conjunction with queuing?
10Which feature in CUCM is used to block calls when the available bandwidth in a location is exceeded?
11What is the primary function of a 'Class Map' in a Cisco IOS QoS configuration?
12You are observing that video traffic is marked as DSCP 0. How can you fix this at the network level without changing the endpoint configuration?
13Which TWO of the following are considered best practices for implementing QoS in a Cisco collaboration network?
14Which statement best describes the difference between policing and shaping?
15Which THREE of the following are valid reasons to use a Media Termination Point (MTP)?
16Which TWO of the following media resource types are supported in CUCM?
17Which THREE of the following are key features provided by a QoS policy-map?
18Which TWO of the following are common audio codecs used in Cisco collaboration?
19Which THREE of the following factors impact the quality of video calls in a network?
20A network engineer is deploying a new branch office with a Cisco IOS XE gateway that connects to the service provider via a 100-Mbps Ethernet WAN link. The engineer needs to ensure that interactive voice traffic always receives priority treatment during congestion, while preventing non-real-time traffic from being starved. Which QoS mechanism should be configured on the WAN interface to guarantee strict priority for voice while still servicing other queues?
21A network engineer is configuring LLQ on a Cisco IOS router to protect voice traffic. The voice class is assigned a priority of 512 kbps. During periods of congestion, which mechanism ensures that voice packets are not delayed by lower-priority traffic?
22A collaboration engineer is deploying a new branch office with Cisco Unified Communications Manager and wants to ensure that voice traffic is marked with the appropriate DSCP value. The service provider requires that voice bearer traffic use EF ( Expedited Forwarding). Which DSCP value should be configured on the IP phones for voice media?
23A network administrator is troubleshooting poor voice quality on a Cisco Unified Communications Manager cluster. The administrator suspects that the issue is related to the Differentiated Services Code Point (DSCP) value being used for voice bearer traffic. Which DSCP value is recommended by Cisco for voice bearer traffic to ensure it receives priority treatment in the network?
24A collaboration engineer is deploying a new branch where WAN congestion causes jitter on voice calls. The carrier marks all traffic with DSCP 0 on ingress. The engineer wants the branch Cisco IOS router to reclassify voice bearer traffic into the EF class and apply priority queueing before the traffic enters the MPLS WAN. Which configuration approach accomplishes this goal?
25A network engineer is configuring a Cisco IOS router to mark voice bearer traffic with the DSCP value EF (46) and call signaling traffic with CS3 (24). The engineer wants to ensure that both marking operations are applied in a single policy-map on the ingress interface. Which configuration element is required to differentiate the two traffic classes before marking?
26A Cisco IOS gateway is connected to a WAN circuit where the physical line rate is 10 Mbps but the contracted CIR is only 4 Mbps. Voice quality suffers during bursts because the provider polices traffic above the CIR and drops excess packets. The engineer wants the gateway to smooth outbound traffic so the provider does not discard bursts. Which configuration element should be applied to the WAN interface?
27A collaboration administrator is configuring a new site in Cisco Unified Communications Manager. The site has a 2 Mbps WAN link, and the administrator wants to prevent more concurrent G.711 calls than the link can support by defining the maximum audio bandwidth allowed. Which configuration element in Cisco Unified Communications Manager should the administrator configure?
28An administrator is designing a hub-and-spoke collaboration deployment. The hub has a 100 Mbps WAN link shared by many branches, and the engineer needs to ensure that a single branch cannot consume more than its fair share of bandwidth during peak periods. The engineer also wants voice calls to remain prioritized. Which QoS mechanism should be configured on the hub router to achieve both goals?
29An engineer is troubleshooting one-way audio for calls traversing a Cisco IOS XE router with NAT between an internal CUCM cluster and an external SIP provider. Signaling completes, but RTP from the provider never reaches the internal phone. The engineer confirms the provider is sending media to the signaling address. Which technology should be enabled on the router to allow the correct media address to be signaled to the provider?
30A network designer is implementing QoS for a Cisco Collaboration deployment. Which two statements about the trust boundary in a Cisco QoS design are true? (Choose two.)
31A network engineer is configuring a Cisco IOS router to classify traffic for a QoS policy. The engineer needs to identify packets based on the DSCP value EF that has already been marked by an upstream IP phone. Which configuration element should be used to match this traffic?
32A collaboration engineer is designing QoS for a Cisco Collaboration deployment where IP phones connect to Cisco Catalyst switches and the WAN edge is a Cisco IOS XE router. The engineer wants to ensure that voice bearer traffic is properly marked and prioritized end to end. Which two actions should the engineer take to establish a consistent QoS trust boundary? (Choose two.)
33A collaboration engineer is troubleshooting poor video quality on a Cisco Collaboration deployment. The engineer suspects that video traffic is not receiving appropriate QoS treatment and wants to verify the classification and marking on a Cisco IOS router. Which two actions should the engineer take to confirm that video traffic is being handled correctly? (Choose two.)
34A network administrator is configuring QoS on a Cisco IOS router for a collaboration deployment. The administrator needs to ensure that voice control traffic, such as H.225 and H.245 signaling, is marked with the appropriate DSCP value. According to Cisco best practices, which DSCP value should be used for call signaling traffic?
35A collaboration engineer is deploying a new Cisco Webex Room Kit in a conference room. The endpoint will send 1080p video at 3 Mbps. The network administrator needs to ensure that the video traffic is marked with the appropriate DSCP value and receives proper treatment in the QoS policy. Which DSCP value should be used for this interactive video traffic?
36A network engineer is configuring a QoS policy on a Cisco IOS XE router for a collaboration deployment. The engineer needs to ensure that voice traffic is placed in a low-latency queue and that the queue has a strict priority, but also wants to limit voice traffic to 1 Mbps to prevent starvation of other traffic. Which queuing mechanism should be used?
Be able to set DSCP EF for voice bearer and CS3 for signaling, configure trust boundaries and LLQ on IOS, and use CUCM Locations for per-site bandwidth and CAC. The single most important thing: match the correct DSCP value and queue to each traffic class.
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