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HomeCertifications200-301ScenariosTroubleshooting Scenario Questions
Scenario PracticeCisco · 200-301

200-301 Troubleshooting Scenario Questions

These questions describe a network symptom and ask you to identify the root cause or the correct fix. They appear across all certification exams and reward systematic thinking over memorisation. The best candidates follow a consistent troubleshooting framework even under time pressure.

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Other Scenarios

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Common Traps on Troubleshooting Scenario Questions

  • ·Jumping to layer 3 fixes (IP/routing) when the issue is a layer 2 trunk or VLAN mismatch.
  • ·Changing configuration before identifying the root cause — the exam asks for root cause, not first action.
  • ·Assuming the running config is correct — read what's actually there, not what should be there.
  • ·Confusing a missing default route (L3) with a missing default gateway on the host (also L3, but different).

Sample Questions

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1.

A network engineer is troubleshooting OSPFv3 adjacency between two directly connected Cisco routers, R1 and R2, both running IOS-XE. The engineer configures OSPFv3 on both routers but notices that the adjacency does not form. The engineer runs 'show ospfv3 neighbor' on R1 and sees no neighbors. What is the most likely cause of this issue?

A.The OSPFv3 process ID must match on both routers.
B.The interface GigabitEthernet0/0 is missing the 'ospfv3 1 ipv6 area 0' command.
C.The link-local addresses are not in the same subnet.
D.The router ID 1.1.1.1 is duplicated on R2.

Explanation: Option B is correct because OSPFv3 requires explicit interface-level configuration to enable the protocol on a specific interface. The correct command is 'ospfv3 1 ipv6 area 0' (or 'ipv6 ospf 1 area 0' for the traditional OSPFv3 configuration). Without this command, the interface does not participate in OSPFv3, so no Hello packets are sent or received, preventing adjacency formation.

2.

A network administrator receives a call from a user who cannot access any external websites from their wired workstation. The user can ping the default gateway successfully, but fails to ping 8.8.8.8. The administrator runs ipconfig /all on the workstation and sees an IP address of 192.168.1.50, subnet mask 255.255.255.0, and default gateway 192.168.1.1. What is the most likely cause of this issue?

A.The workstation has an incorrect default gateway configured.
B.The workstation has a duplicate IP address on the network.
C.The workstation is connected to the wrong VLAN.
D.The workstation has a DNS misconfiguration.

Explanation: The user can successfully ping 192.168.1.1, proving local IP connectivity to that device. However, the device at 192.168.1.1 may not be the correct default gateway for reaching external networks; the actual gateway router might be at a different IP (e.g., 192.168.1.254). This misconfiguration explains why pings to 8.8.8.8 fail even though the local gateway responds, as the workstation sends external traffic to the wrong next-hop address.

3.

A network administrator is troubleshooting a connectivity issue between two remote sites connected via a WAN link. Hosts on VLAN 10 at Site A (192.168.10.0/24) cannot ping the server at Site B (10.10.20.100). The router at Site A has a default route configured with the next-hop IP address 10.10.10.2. The administrator checks the routing table on Router A and notices that the default route is not installed. What is the most likely cause of the problem?

A.The static route for 10.10.20.0/24 is missing from the routing table.
B.The GigabitEthernet0/0 interface is administratively down.
C.The default route is not configured; the gateway of last resort is missing.
D.The next-hop router 10.10.10.2 is unreachable.

Explanation: Option D is correct because the default route uses a next-hop IP (10.10.10.2) and will only be installed in the routing table if that next-hop is reachable. Since the router’s routing table shows no default route, the most likely cause is that the next-hop 10.10.10.2 is unreachable, preventing the static route from being used. This explains why traffic fails despite the configuration.

4.

A junior network engineer configured a floating static route on Router R1 to provide backup connectivity to a remote network 10.10.10.0/24. The primary connection uses OSPF. However, after the primary link fails, hosts on R1 cannot reach the remote network. The OSPF adjacency is down, and the floating static route is not appearing in the routing table. Based on the exhibit, what is the most likely cause of the issue?

A.The floating static route is missing from the configuration.
B.The static route's next-hop becomes unreachable after the primary OSPF link fails.
C.The administrative distance of the static route is too high.
D.The default route is overriding the static route to 10.10.10.0/24.

Explanation: Option B is correct because the floating static route's next-hop becomes unreachable after the primary OSPF link fails. In the exhibit, the next-hop IP is likely configured to an address that is only reachable via OSPF; when that adjacency drops, the router has no route to the next-hop, so it cannot recursively resolve the static route. As a result, the route does not appear in the routing table. Option A is wrong because the route is present in the configuration (as a floating static route). Option C is wrong because the administrative distance of the floating static route is intentionally higher than OSPF's so that it only installs when OSPF fails; this is correct behavior. Option D is wrong because a default route would not override a more specific static route to 10.10.10.0/24.

5.

A client can join a secure employee SSID, but traffic is consistently placed into a guest-style restricted path. Which area should be investigated first?

A.The policy, role, or VLAN mapping applied after successful authentication.
B.Whether the client can see the SSID at all.
C.Whether the RADIUS server is returning a guest VLAN attribute.
D.Whether OSPF area 0 is configured on the client.

Explanation: The strongest first area to investigate is the mapping between the authenticated user or WLAN and the policy or VLAN that is applied afterward. In practical terms, the client is joining successfully, so the issue is not basic RF visibility or initial authentication. The clue is that the wrong access policy is being applied after the join process. This is a highly realistic wireless policy troubleshooting scenario because the failure happens after successful connectivity setup.

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Related Topics

connectivity troubleshootingOSI modelfault isolation

Frequently asked questions

How do "Troubleshooting Scenario Questions" appear on the real 200-301?

These questions describe a network symptom and ask you to identify the root cause or the correct fix. They appear across all certification exams and reward systematic thinking over memorisation. The best candidates follow a consistent troubleshooting framework even under time pressure. These appear throughout the 200-301 and require you to apply your knowledge, not just recall facts.

How many scenario questions are on the 200-301 exam?

Cisco doesn't publish an exact breakdown, but scenario-based questions (especially exhibit and command-output formats) make up a significant portion of the 200-301. Practicing each scenario type ensures you're ready for any format.

Are these 200-301 scenario practice questions free?

Yes. Courseiva provides free 200-301 scenario practice across all official exam domains. The platform includes scenario-based questions, command-output interpretation, topic-based practice, mock exams, and readiness tracking — no account required.

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Scenario Info

Type

Scenario Practice

Exam

200-301

Questions

15+