220-1102 Practice Test 7 — 10 Questions

Question 1

After deploying a new application to 50 workstations, several users report that the application crashes on launch. You need to quickly check if the application's core DLL files are present and correctly registered on a remote computer. Which command should you use?

Accepted Answer

tasklist /S remotePC. To check if the application's core DLL files are present and correctly registered on a remote computer, you can use `tasklist /S remotePC` to list running processes on that remote machine. If the application process appears, it indicates that its core DLLs are loaded and properly registered. The other options either run locally (regsvr32) or perform unrelated tasks (ipconfig, chkdsk).

Answer

regsvr32 /s C:\App\core.dll

Answer

ipconfig /flushdns

Answer

chkdsk C:

Question 2

A customer calls the help desk stating that their computer displays 'Bootmgr is missing' and will not start Windows. You suspect the Boot Configuration Data (BCD) is corrupted. Which command-line tool should you use from the Windows Recovery Environment to repair the BCD?

Accepted Answer

bootrec /rebuildbcd. The correct answer is `bootrec /rebuildbcd`, which scans for Windows installations and rebuilds the BCD store. This is a standard repair for boot manager issues. Other commands are for disk checking, system file repair, or partition management.

Answer

chkdsk /r

Answer

sfc /scannow

Answer

diskpart

Question 3

A user reports that their computer's hard drive is making clicking noises and they cannot access certain files. You want to check the disk for errors and attempt to repair any bad sectors. Which command should you run from an elevated command prompt?

Accepted Answer

chkdsk /r. The correct command is `chkdsk /r` because it locates bad sectors on the hard drive and recovers readable information from them. The `/r` switch implies `/f` (which fixes file system errors) and additionally performs a surface scan to identify and mark bad sectors, directly addressing the clicking noise and file access issue.

Answer

chkdsk /f

Answer

sfc /scannow

Answer

diskpart

Question 4

A user reports that their Windows 10 PC is running slowly and they suspect a background process is consuming too much memory. You need to identify the process and its memory usage without installing any additional tools. Which command-line tool should you use?

Accepted Answer

tasklist. B is correct because the `tasklist` command displays a list of all currently running processes on a Windows system, including their memory usage (in kilobytes) under the 'Mem Usage' column. This built-in command-line tool allows you to identify which process is consuming excessive memory without installing any third-party software, directly addressing the user's need to diagnose a slow PC.

Answer

ipconfig

Answer

chkdsk

Answer

sfc /scannow

Question 5

During a software deployment, you need to copy a configuration file from a network share to multiple workstations. The command must run silently and overwrite existing files. Which command should you use?

Accepted Answer

xcopy /y. The xcopy command with the /y switch suppresses the prompt to confirm overwriting, and /s copies directories and subdirectories (if needed). It is designed for file copying with advanced options like silent overwrite. Other commands either do not copy files or lack the silent overwrite feature.

Answer

copy /y

Answer

move /y

Answer

robocopy /mir

Question 6

A technician is troubleshooting a Windows 10 system that fails to boot with a 'Bootmgr is missing' error. They need to repair the boot configuration data (BCD) from the Windows Recovery Environment. Which command should they use?

Accepted Answer

bootrec /rebuildbcd. The 'Bootmgr is missing' error indicates that the Boot Configuration Data (BCD) store is corrupted or missing. The `bootrec /rebuildbcd` command scans all disks for Windows installations and allows you to rebuild the BCD store from scratch, which directly resolves this issue. In contrast, `bootrec /fixmbr` and `bootrec /fixboot` repair the master boot record and boot sector, respectively, but do not rebuild the BCD store.

Answer

bootrec /fixmbr

Answer

bootrec /fixboot

Answer

sfc /scannow

Question 7

A user reports that their Windows 10 PC is running slowly after they installed a new program. You need to identify which service or startup program is consuming the most CPU resources to troubleshoot the issue. Which administrative tool should you use?

Accepted Answer

Task Manager. Task Manager provides real-time performance monitoring, including CPU usage per process. This makes it the ideal tool for quickly identifying resource hogs. Other tools like Event Viewer or Services.msc are for different purposes.

Answer

Event Viewer

Answer

Services.msc

Answer

Performance Monitor

Question 8

A user reports that their Windows 10 PC fails to boot and displays a 'Boot Configuration Data is missing' error. You need to repair the boot configuration using the Windows Recovery Environment. Which administrative tool should you run from the command prompt in the recovery environment?

Accepted Answer

bootrec /rebuildbcd. The 'Boot Configuration Data is missing' error indicates that the BCD store, which contains boot-time configuration parameters, is corrupted or missing. The `bootrec /rebuildbcd` command scans all disks for Windows installations and allows you to rebuild the BCD store from scratch, directly addressing the missing or corrupt boot configuration data.

Answer

sfc /scannow

Answer

DISM /Online /Cleanup-Image /RestoreHealth

Answer

chkdsk /f

Question 9

A customer reports that their Windows 11 PC is experiencing intermittent application crashes and you suspect file corruption. You need to run a system file check without using the full Windows interface. Which administrative tool can you launch from the Run dialog to open a command prompt with the necessary permissions?

Accepted Answer

Type 'cmd' in the Run dialog and press Ctrl+Shift+Enter. Option C is correct because pressing Ctrl+Shift+Enter while typing 'cmd' in the Run dialog launches Command Prompt with administrator privileges, which is required to run the System File Checker (sfc /scannow) to repair file corruption. This bypasses the full Windows interface and provides the necessary elevated permissions.

Answer

Type 'cmd' in the Run dialog and press Enter

Answer

Type 'powershell' in the Run dialog and press Enter

Answer

Type 'msconfig' in the Run dialog and press Enter

Question 10

A user reports that their Windows 10 PC is unable to connect to shared network folders on the office server. You need to verify that the necessary network discovery and file sharing services are running. Which administrative tool should you open to check the status of services like 'Function Discovery Resource Publication' and 'SSDP Discovery'?

Accepted Answer

Services.msc. The correct answer is C because the 'Services.msc' (Services console) is the dedicated Microsoft Management Console (MMC) snap-in used to start, stop, and configure Windows services. To verify that 'Function Discovery Resource Publication' (which publishes the machine's resources for network discovery) and 'SSDP Discovery' (which implements the Simple Service Discovery Protocol for UPnP devices) are running, you must open the Services console. Network and Sharing Center only shows connection status and sharing settings, not the underlying service state.

Answer

Network and Sharing Center

Answer

Device Manager

Answer

Task Manager