SNOW-CSA Service Catalog and Workflows Practice Question
Which TWO of the following are true regarding catalog item variables? (Choose two.)
⚠ Common exam trap
A common pitfall is assuming variables are displayed in creation order, but they are actually ordered by the 'Order' field, which defaults to 100.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Variables can be configured as 'Read only' after submission.
Catalog item variables can be configured as 'Read only' after submission. This setting is found in the variable's dictionary record under the 'Read only after submission' checkbox. When enabled, the variable's value becomes non-editable once the requested item (RITM) is submitted, which is useful for preserving audit trails or preventing changes to critical data like asset tags or approval decisions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Variables defined on a catalog item cannot be referenced in workflows.
Why it's wrong here
Variables can be referenced using dot-walking from the sc_req_item record.
- ✗
Variables are always displayed in the order they were created.
Why it's wrong here
Order is determined by the 'Order' field on the variable.
- ✓
Variables can be configured as 'Read only' after submission.
Why this is correct
Read only setting controls editability on the request form after submit.
- ✗
Variables in a variable set are independent and cannot share values across sets.
Why it's wrong here
Variable set variables are independent instances per item.
- ✓
Variables can have a 'Default Value' that is populated by a script.
Why this is correct
Default value can be either a literal or a script.
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Senior Network & Security Engineer · founder of Courseiva
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