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SNOW-CSA UI, Navigation and Forms Practice Question

Which TWO conditions must be met for a UI Policy to run on a form?

⚠ Common exam trap

Watch out — candidates often confuse the 'Run on load' property as a mandatory condition for execution, when in fact it is just one of several trigger options, and the core requirement is that the condition script must return true and the UI Policy must be active.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The condition script must return true

A UI Policy's condition script must evaluate to true for the policy to execute its actions on the form. The condition script is a server-side script that returns a boolean value; if it returns true, the UI Policy's actions (such as setting fields mandatory, visible, or read-only) are applied. Without a true condition, the UI Policy will not run, regardless of other settings.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The form must be in edit mode

    Why it's wrong here

    UI Policies can run on new or edit modes depending on configuration.

  • The user must have the admin role

    Why it's wrong here

    Any user can have UI Policies run; no special role needed.

  • The condition script must return true

    Why this is correct

    If the condition returns false, the UI Policy does not execute its actions.

  • The UI Policy must be active

    Why this is correct

    Inactive UI Policies do not run.

  • The UI Policy must be set to 'Run on load'

    Why it's wrong here

    UI Policies can be set to run on load, on change, or both; it is not a condition for execution.

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.