SNOW-CSA Database Administration and CMDB Practice Question
Which THREE of the following are valid options when configuring an Identification and Reconciliation (IRE) rule? (Select exactly 3)
⚠ Common exam trap
Many candidates confuse 'Reconcile only' with 'Update only' or think 'Fuzzy match' is a valid IRE option, but ServiceNow IRE only supports exact matching and the three specific actions: Reconcile only, Create only, and Exact match.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reconcile only
The 'Reconcile only' option in an IRE rule instructs the IRE engine to only reconcile existing CI records against incoming data, without creating new CIs. This is used when you want to ensure existing CIs are updated or validated but no new records should be created from the data source.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Reconcile only
Why this is correct
Reconcile only is a valid action that updates existing CIs without creating new ones.
- ✓
Create only
Why this is correct
Create only creates new CIs but does not update existing ones.
- ✗
Fuzzy match
Why it's wrong here
Fuzzy match is not an IRE option; IRE uses exact or pattern-based matching.
- ✓
Exact match
Why this is correct
Exact match is a valid identification rule type.
- ✗
Update only
Why it's wrong here
Update only is not a separate IRE action; updates are part of reconcile.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.