SNOW-CSA Reporting, SLA and Imports Practice Question
When importing data, the import set table rows are not appearing after running the import. What is the most likely cause?
⚠ Common exam trap
ServiceNow often tests the misconception that import set rows are always retained after a transform, but the 'Cleanup after transform' checkbox is a deliberate setting that removes them, and candidates may overlook this option when troubleshooting missing import set rows.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The transform map has the 'Cleanup after transform' checkbox selected.
When the 'Cleanup after transform' checkbox is selected on the transform map, ServiceNow automatically deletes all rows from the import set table after the transform completes. This is designed to keep the import set table clean, but it means the rows are removed immediately after processing, so they will not appear when you query the import set table post-import.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The transform map has the 'Cleanup after transform' checkbox selected.
Why this is correct
When this option is enabled, import set rows are automatically deleted after a successful transform, so they do not persist.
- ✗
The import source file was empty.
Why it's wrong here
An empty source would load zero rows, but the import set table would still show the created rows (though empty).
- ✗
The transform map condition rejected all rows.
Why it's wrong here
Rejected rows would appear in the import log as skipped, but the import set rows would still exist.
- ✗
The transform map action is set to 'Create' and coalesce matches no records.
Why it's wrong here
This would create new target records, and import set rows remain.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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