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Application Rules, ACL and NotificationshardMultiple ChoiceObjective-mapped

SNOW-CSA Application Rules, ACL and Notifications Practice Question

Exhibit

sys_security_acl table record:
name: incident.write
operation: write
type: record
condition: gs.hasRole('admin') || gs.getUser().getDepartmentId() == current.caller_id.department

Script debug output:
*** Script: gs.hasRole('admin') -> false
*** Script: gs.getUser().getDepartmentId() -> 'IT'
*** Script: current.caller_id.department -> 'Finance'

Refer to the exhibit. A user without the admin role attempts to update an incident record where the caller's department is 'Finance'. The user's department is 'IT'. What will happen?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The update is denied because the condition evaluates to false.

The condition checks if user has admin role (false) or user's department equals caller's department (IT != Finance). Both false, so ACL denies write.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The update is denied because the condition evaluates to false.

    Why this is correct

    Both parts of the OR condition are false, so ACL denies.

  • The update is allowed because the user has the admin role.

    Why it's wrong here

    The debug shows gs.hasRole('admin') is false.

  • The update is allowed because the user's department matches the caller's department.

    Why it's wrong here

    User department 'IT' does not match caller department 'Finance'.

  • The update is denied because the ACL is misconfigured.

    Why it's wrong here

    The ACL is correctly configured; it denies based on condition.

Visual reference

Source Router + ACL permit 10.0.0.0/8 deny any Server 10.0.0.5 ✓ 192.168.1.1 ✗ dropped ACLs evaluate top-down; first match wins — implicit deny all at end

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.