SNOW-CSA Service Catalog and Workflows Practice Question
Exhibit
if (g_form.getValue('type') == 'hardware') {
g_form.setMandatory('serial_number', true);
}Refer to the exhibit. A UI policy is defined with the above script condition. Which of the following is correct?
⚠ Common exam trap
Many exam-takers confuse UI policies (client-side) with business rules (server-side) and incorrectly assume that 'g_form' requires server-side execution, when in fact UI policies are client-side and use 'g_form' natively.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The UI policy runs on client-side and makes serial_number mandatory when type is hardware.
UI policies run on the client side (in the browser) and can use script conditions to evaluate field values. In this case, the script condition checks if the 'type' field equals 'hardware', and if true, the UI policy makes the 'serial_number' field mandatory. This is a standard client-side behavior for UI policies.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The UI policy will only apply if the 'type' field is changed.
Why it's wrong here
The condition runs on form load and on change of any variable? Actually UI policies run when the form loads and on relevant changes.
- ✗
The UI policy must run on server-side to use g_form.
Why it's wrong here
g_form is a client-side API, so it runs client-side.
- ✗
The script is invalid because UI policies cannot use script conditions.
Why it's wrong here
UI policies can use script conditions.
- ✓
The UI policy runs on client-side and makes serial_number mandatory when type is hardware.
Why this is correct
UI policies are client-side by default; the script condition is evaluated on the client.
Go deeper
Related to this question
About these practice questions
One of 504 original SNOW-CSA practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.