Question 142 of 510
Reporting, SLA and ImportseasyMultiple ChoiceObjective-mapped

SNOW-CSA Reporting, SLA and Imports Practice Question

This SNOW-CSA practice question tests your understanding of reporting, sla and imports. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.

Exhibit

Report Condition:
   'active' = true
   'frequency' = daily
   'time_of_day' = '08:00:00'
   'roles' = ['itil']
   'state' = 'ready'

Refer to the exhibit. A scheduled report is configured as shown but does not execute. What is the most likely cause?

Clue words in this question

Noticing these words before you look at the options changes how you read each choice.

  • Clue: "most likely"

    Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.

Question 1easymultiple choice
Full question →

Exhibit

Report Condition:
   'active' = true
   'frequency' = daily
   'time_of_day' = '08:00:00'
   'roles' = ['itil']
   'state' = 'ready'

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The state is set to 'ready' instead of 'active'.

Option D is correct because a scheduled report must have its state set to 'active' to execute. The 'ready' state indicates the report is configured and ready to run but is not yet enabled for automatic execution. Only reports in the 'active' state will trigger based on their schedule.

Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The time_of_day is set incorrectly.

    Why it's wrong here

    The time format appears correct.

  • The frequency is set to daily but the report is not scheduled.

    Why it's wrong here

    Frequency is set, but the state overrides.

  • The report lacks required roles.

    Why it's wrong here

    Roles are specified in the exhibit.

  • The state is set to 'ready' instead of 'active'.

    Why this is correct

    Scheduled reports require state='active' to run.

    Clue confirmation

    The clue word "most likely" in the question point toward this answer.

    Related concept

    Read the scenario before looking for a memorised answer.

Common exam traps

Common exam trap: answer the scenario, not the keyword

ServiceNow often tests the distinction between 'ready' and 'active' states, as candidates may assume 'ready' means the report is ready to run, but ServiceNow requires the explicit 'active' state for scheduled execution.

Detailed technical explanation

How to think about this question

In ServiceNow, scheduled reports use a state field with values such as 'ready' (configured but not enabled), 'active' (enabled and running on schedule), and 'finished' (completed). The system's Scheduled Job engine checks the state before executing; only 'active' reports are processed by the scheduler. This is analogous to how workflow or approval states control execution in other ServiceNow modules.

KKey Concepts to Remember

  • Read the scenario before looking for a memorised answer.
  • Find the constraint that changes the correct option.
  • Eliminate answers that are true in general but not in this case.

TExam Day Tips

  • Watch for words such as best, first, most likely and least administrative effort.
  • Review why wrong options are wrong, not only why the correct option is correct.

Key takeaway

Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.

Real-world example

How this comes up in practice

A practitioner preparing for the SNOW-CSA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.

What to study next

Got this wrong? Here's your next step.

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

Related practice questions

Related SNOW-CSA practice-question pages

Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.

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FAQ

Questions learners often ask

What does this SNOW-CSA question test?

Reporting, SLA and Imports — This question tests Reporting, SLA and Imports — Read the scenario before looking for a memorised answer..

What is the correct answer to this question?

The correct answer is: The state is set to 'ready' instead of 'active'. — Option D is correct because a scheduled report must have its state set to 'active' to execute. The 'ready' state indicates the report is configured and ready to run but is not yet enabled for automatic execution. Only reports in the 'active' state will trigger based on their schedule.

What should I do if I get this SNOW-CSA question wrong?

Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.

Are there clue words in this question I should notice?

Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.

What is the key concept behind this question?

Read the scenario before looking for a memorised answer.

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Last reviewed: Jun 30, 2026

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This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.