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Reporting, SLA and Imports →easyMultiple ChoiceObjective-mapped

SNOW-CSA Reporting, SLA and Imports Practice Question

Exhibit

Report Condition:
   'active' = true
   'frequency' = daily
   'time_of_day' = '08:00:00'
   'roles' = ['itil']
   'state' = 'ready'

Refer to the exhibit. A scheduled report is configured as shown but does not execute. What is the most likely cause?

⚠ Common exam trap

ServiceNow often tests the distinction between 'ready' and 'active' states, as candidates may assume 'ready' means the report is ready to run, but ServiceNow requires the explicit 'active' state for scheduled execution.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The state is set to 'ready' instead of 'active'.

A scheduled report must have its state set to 'active' to execute. The 'ready' state indicates the report is configured and ready to run but is not yet enabled for automatic execution. Only reports in the 'active' state will trigger based on their schedule.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    The time_of_day is set incorrectly.

    Why it's wrong here

    The time format appears correct.

  • ✗

    The frequency is set to daily but the report is not scheduled.

    Why it's wrong here

    Frequency is set, but the state overrides.

  • ✗

    The report lacks required roles.

    Why it's wrong here

    Roles are specified in the exhibit.

  • ✓

    The state is set to 'ready' instead of 'active'.

    Why this is correct

    Scheduled reports require state='active' to run.

About these practice questions

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JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.