Match each ServiceNow application scope to its description.
Drag a concept onto its matching description — or click a concept then click the description.
Accessible across all applications in the instance
Isolated application with its own tables and access controls
System scope for core platform functionality
Custom applications developed by the instance owner
Pre-built applications available from ServiceNow Store
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Global scope: Available to all users across the instance.
Global scope means application is available to all users. User scope restricts access to a specific user or group. System scope grants system privileges. The distractors confuse these definitions.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
Global scope: Available to all users across the instance.
Why this is correct
Global scope is correct; it means the application is accessible to all users.
User scope: Accessible only to a specific user or group.
Why this is correct
User scope correctly describes an application limited to a user or group.
System scope: Runs with system privileges.
Why this is correct
System scope correctly defines applications that run with elevated privileges.
Global scope: Runs with system privileges.
Why it's wrong here
Incorrect — this describes System scope, not Global scope.
User scope: Available to all users.
Why it's wrong here
Incorrect — this describes Global scope, not User scope.
Go deeper
About these practice questions
One of 504 original SNOW-CSA practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.