Drag steps to the numbered slots on the right, or tap a step then tap a slot.
Steps
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SNOW-CSA UI, Navigation and Forms Practice Question
Drag and drop the steps to activate a plugin in ServiceNow into the correct order.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Navigate to System Applications > All, find the plugin, click the plugin name, click Activate.
Activating a plugin in ServiceNow requires following the correct sequence: first navigate to the plugin list via System Applications > All, then locate the desired plugin, select it, and finally click the Activate button. Any deviation from this order will result in an error or missing functionality.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Navigate to System Applications > All, find the plugin, click the plugin name, click Activate.
Why this is correct
This is the correct order because you must first navigate to the plugin list, then select the specific plugin, and finally activate it.
- ✗
Navigate to System Applications > All, click Activate, find the plugin, click the plugin name.
Why it's wrong here
This is incorrect because you cannot click Activate before selecting a plugin; the Activate button only appears after clicking a plugin.
- ✗
Find the plugin, navigate to System Applications > All, click the plugin name, click Activate.
Why it's wrong here
This is incorrect because you need to navigate to the plugin list before you can find and select a plugin.
- ✗
Click the plugin name, navigate to System Applications > All, find the plugin, click Activate.
Why it's wrong here
This is incorrect because you cannot click a plugin name before navigating to the list where it appears.
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About these practice questions
This SNOW-CSA question is part of Courseiva's 504-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.