SNOW-CSA Database Administration and CMDB Practice Question
This SNOW-CSA practice question tests your understanding of database administration and cmdb. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
CI002
The sys_audit table records the timestamp of each change to a CI's operational_status field. CI002 has the most recent sys_audit record for operational_status, indicating it was changed last. The correct answer is B because the audit trail shows CI002's status was updated after CI001's.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Both CI001 and CI002
Why it's wrong here
Only CI002 has a more recent change.
✓
CI002
Why this is correct
Record 5 is the most recent and shows a change to CI002.
Related concept
Read the scenario before looking for a memorised answer.
✗
Cannot be determined
Why it's wrong here
The order is chronological; the last entry is the most recent.
✗
CI001
Why it's wrong here
CI001's last operational_status change is earlier (record 3).
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may assume the most recently created CI (based on sys_created_on) is the most recently changed, but the question specifically asks about changes to operational_status, which requires checking the sys_audit table for that field's update history.
Detailed technical explanation
How to think about this question
The sys_audit table in ServiceNow captures field-level changes, including the old and new values, the user who made the change, and the timestamp. When querying for the most recent change to operational_status, you filter by the field name 'operational_status' and sort by the sys_created_on or sys_updated_on field in descending order. This is critical for compliance audits where you must prove the order of CI state changes.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A practitioner preparing for the SNOW-CSA exam encounters this exact type of scenario on the job. The correct answer here is not the most general option — it is the best answer for the specific constraint described. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Real exam questions reward reading the full scenario before eliminating options, because the constraint defines which answer fits.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Database Administration and CMDB — This question tests Database Administration and CMDB — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: CI002 — The sys_audit table records the timestamp of each change to a CI's operational_status field. CI002 has the most recent sys_audit record for operational_status, indicating it was changed last. The correct answer is B because the audit trail shows CI002's status was updated after CI001's.
What should I do if I get this SNOW-CSA question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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