Courseiva
Reporting, SLA and ImportshardMultiple ChoiceObjective-mapped

SNOW-CSA Reporting, SLA and Imports Practice Question

An import set transform map has a field mapping that uses a 'Run script' action. The script sets a reference field by querying the target table. However, the import fails with a 'Null reference' error. What is the most likely issue?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

The script is not using the correct record identifier

The import fails with a 'Null reference' error because the script in the field mapping uses a query that does not find a matching record in the target table, resulting in a null value for the reference field. Option A is correct: the script is likely not using the correct record identifier (e.g., sys_id or a unique field) to locate the target record, so the query returns no results. Option B is incorrect because read-only fields do not cause null reference errors; they prevent field updates. Option C is incorrect because 'Atomic update' mode is unrelated to reference field errors; it affects how transforms are processed. Option D is incorrect because the coalesce field determines how source rows are matched to target rows, but the error here occurs during field mapping execution, not during coalescing.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • The script is not using the correct record identifier

    Why this is correct

    Script likely fails to find the record, returning null.

  • The target field is read-only

    Why it's wrong here

    Reference fields can be set even if read-only on form.

  • The transform map is set to 'Atomic update'

    Why it's wrong here

    Atomic update affects transaction, not reference setting.

  • The coalesce field is set incorrectly

    Why it's wrong here

    Coalesce is for matching existing records, not for reference fields.

About these practice questions

Courseiva writes every SNOW-CSA question from scratch — 504 in total, each with an explanation and a wrong-answer breakdown. None are copied from real exams or dumps. Learn why practice questions differ from exam dumps →

How Courseiva writes practice questions · Editorial policy

JA

Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.