SNOW-CSA UI, Navigation and Forms Practice Question
An administrator wants to create a homepage that displays a filtered list of high-priority incidents assigned to the current user. Which widget should be used?
⚠ Common exam trap
Candidates often confuse the Content Selector widget (which also displays lists) with the Dashboard widget, not realizing that the Content Selector is specifically for knowledge articles and CMS content, not for ad-hoc filtered table reports.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Dashboard widget with a list report
The Dashboard widget with a list report is correct because it allows an administrator to embed a filtered list report directly on a homepage. By configuring the report to filter for 'high-priority incidents' and setting the condition 'Assigned to is current user', the widget dynamically displays only the relevant records for the logged-in user, meeting the requirement without custom scripting.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Dashboard widget with a list report
Why this is correct
List report widget can filter incidents and display them.
- ✗
Content Selector widget
Why it's wrong here
Content Selector is for selecting different content types, not filtered lists.
- ✗
HTML widget with embedded Jelly script
Why it's wrong here
Possible but not standard; would require custom scripting.
- ✗
Metric tag widget
Why it's wrong here
Metric tag shows a single number, not a list.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.