SNOW-CSA sys_app_module Practice Question
An administrator wants to add a new application 'HR Service' to the application navigator with a custom icon. Which table stores the application menu and module definitions?
⚠ Common exam trap
Candidates often confuse `sys_app_application` (which is not the correct table for navigator definitions) with `sys_app_module` (which stores both application menus and modules).
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
sys_app_module
The `sys_app_module` table stores both application menu and module definitions. When adding a new application like 'HR Service' to the navigator, a record is created in `sys_app_module` with a type of 'Application'. This record defines the application's name, icon, and other properties. Modules (sub-entries) are also stored in this table with a type of 'Module'. In contrast, `sys_app_application` is not a standard ServiceNow table for navigator definitions, and it only relates to application menu definitions, not module definitions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
sys_app
Why it's wrong here
sys_app stores application records but not navigator menu or module definitions.
- ✗
sys_app_application
Why it's wrong here
sys_app_application stores application menu definitions but not module definitions, so it is not fully correct for the question.
- ✗
sys_ui_module
Why it's wrong here
sys_ui_module is not related to navigator definitions.
- ✓
sys_app_module
Why this is correct
sys_app_module stores both application menu and module definitions for the navigator, making it the correct answer.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.