SNOW-CSA Database Administration and CMDB Practice Question
An administrator needs to identify which CI(s) are affected by a recent network outage. Which table should be queried to find the relationship between CIs and incidents?
⚠ Common exam trap
Candidates often confuse the table for CI-to-CI relationships (cmdb_rel_ci) with the table for task-to-CI relationships (task_ci), leading them to select cmdb_rel_ci when the question specifically asks about incidents and CIs.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
task_ci
The task_ci table stores the direct relationship between tasks (including incidents) and configuration items (CIs). When an administrator needs to identify which CIs are affected by a specific incident, querying task_ci with the incident's sys_id will return the associated CIs. This table is the standard ServiceNow junction table for linking any task record (such as an incident) to CIs.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
task_ci
Why this is correct
task_ci links tasks (like incidents) to CIs.
- ✗
cmdb_ci
Why it's wrong here
cmdb_ci stores CI records, not relationships to incidents.
- ✗
sys_ci_relation
Why it's wrong here
This is not a standard ServiceNow table.
- ✗
cmdb_rel_ci
Why it's wrong here
cmdb_rel_ci stores relationships between CIs, not between incidents and CIs.
Go deeper
Related to this question
About these practice questions
This SNOW-CSA question is part of Courseiva's 504-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.