SNOW-CSA UI, Navigation and Forms Practice Question
A user needs to access the 'Update Sets' module directly from the application navigator. Which filter path should they use?
⚠ Common exam trap
The trap in ServiceNow is that candidates often confuse the table name with the module label (e.g., 'Update Sets') and forget that the filter path must use the exact system table name, which is 'sys_update_set', not a human-readable variant.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
sys_update_set.list
The 'Update Sets' module in ServiceNow is stored in the 'sys_update_set' table. To access it directly from the application navigator, you must use the table name followed by '.list', which renders the list view of that table. Therefore, 'sys_update_set.list' is the correct filter path.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
update_set.list
Why it's wrong here
This is a common misspelling; the correct table is 'sys_update_set'.
- ✓
sys_update_set.list
Why this is correct
Correct table path for Update Sets.
- ✗
sys_update.set.list
Why it's wrong here
Incorrect dot placement; the path should be 'sys_update_set.list'.
- ✗
update_sets
Why it's wrong here
This might be an application menu but not the direct table filter path.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.