SNOW-CSA UI, Navigation and Forms Practice Question
A system administrator wants to add a choice list to a field that shows options depending on the value of another field. Which feature should be used?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Dependent choices
Dependent choices is a built-in feature that dynamically filters a choice list based on the value of a parent field. Option A (Reference field with cascading) is not a standard ServiceNow feature for choice lists. Option C (Client Script with GlideAjax) could be used but is not the built-in best practice for simple dependencies. Option D (UI Policy with onChange) can show or hide fields but cannot dynamically populate choice lists.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Reference field with cascading
Why it's wrong here
Cascading reference is for reference fields, not choice lists.
- ✓
Dependent choices
Why this is correct
Dependent choices allow a choice field to change its options based on another field's value, configured declaratively.
- ✗
Client Script with GlideAjax
Why it's wrong here
While possible, it is not the standard built-in approach and requires more development effort.
- ✗
UI Policy with onChange
Why it's wrong here
UI Policies can set field values but cannot dynamically populate choice lists.
Go deeper
Related to this question
About these practice questions
This SNOW-CSA question is part of Courseiva's 504-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.