SNOW-CSA Database Administration and CMDB Practice Question
A company wants to restrict access to CI records based on the business service they belong to. What feature should they use?
⚠ Common exam trap
Candidates often confuse CMDB Data Segmentation with standard ACLs or condition-based ACLs, not realizing that Data Segmentation is a purpose-built feature for business service-based CI filtering, whereas ACLs require more manual and less maintainable configuration.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
CMDB Data Segmentation
CMDB Data Segmentation (option C) is the correct feature because it allows administrators to restrict access to CI records based on the business service they belong to, using a segmentation rule that filters CIs by their 'business_service' field. This is specifically designed for multi-tenant or service-based access control in the CMDB, ensuring users only see CIs associated with their assigned business services.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
ACLs on cmdb_ci table
Why it's wrong here
ACLs on the base table do not filter by business service dynamically.
- ✗
CMDB Application Access Control
Why it's wrong here
This is not a standard ServiceNow feature.
- ✓
CMDB Data Segmentation
Why this is correct
Data Segmentation allows record-level access based on defined conditions.
- ✗
Condition-based ACLs
Why it's wrong here
Condition-based ACLs are general, but Data Segmentation is the dedicated CMDB feature.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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