SNOW-CSA Database Administration and CMDB Practice Question
A company is implementing a CMDB cleanup strategy and needs to identify CIs that are no longer in use. Which THREE methods can help identify outdated CIs? (Select three.)
⚠ Common exam trap
Many candidates confuse the 'Retired' status (a manual state) with an automated detection method, or think manual auditing is a valid scalable approach, when the exam expects automated, health-based indicators like last discovered date, stale CI flags, and compliance reports.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reviewing CI last discovered date.
The 'Last Discovered' date field on a CI record indicates when the CI was last seen by a discovery probe. If this date is significantly old, it suggests the CI may no longer be active or in use, making it a reliable method for identifying outdated CIs during a CMDB cleanup.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Reviewing CI last discovered date.
Why this is correct
A very old last discovered date suggests the CI may be out of use.
- ✓
Using the 'Stale CI' indicator in CMDB Health.
Why this is correct
The Stale CI indicator directly flags CIs that haven't been updated recently.
- ✓
Running a CMDB Health report on compliance.
Why this is correct
CMDB Health compliance reports include checks for stale CIs.
- ✗
Checking CI status field for 'Retired'.
Why it's wrong here
This only finds CIs already marked as retired, not those that should be retired.
- ✗
Manually auditing each CI in the CMDB.
Why it's wrong here
Manual auditing is not efficient or scalable.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This SNOW-CSA practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the SNOW-CSA exam.