CIS-ITSM Service Catalog And Request Management Practice Question
Which TWO of the following are valid variable types available in the ServiceNow Service Catalog? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Checkbox
Select Box and Checkbox are valid variable types. Integer is also valid, but Date/Time or Reference are as well. Let's select Select Box and Checkbox.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Workflow Canvas
Why it's wrong here
Workflow Canvas is a design interface, not a variable type.
- ✗
Database View
Why it's wrong here
Database View is a reporting construct, not a catalog variable type.
- ✓
Checkbox
Why this is correct
Checkbox is a standard catalog variable type for boolean input.
- ✓
Select Box
Why this is correct
Select Box is a standard catalog variable type allowing single-choice drop-down selection.
- ✗
Access Control
Why it's wrong here
Access Control is a security rule type, not a catalog variable.
About these practice questions
One of 500 original CIS-ITSM practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed August 2026 · checked against the official ServiceNow exam blueprint
This CIS-ITSM practice question is part of Courseiva's free ServiceNow certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the CIS-ITSM exam.